Windows 10: Discord voice and audio not working after latest Windows firmware update.

Sometime on 4/10/2024 there was firmware update for windows 11 that dropped. I have 3 different working headsets: I hyperx cloud 2, a logictech 733, and a pretty crummy headset issued from my work, which still works ok. In any case, after the latest firmware update, Discord, and ONLY Discord, will not detect input from any of my microphones, voices come through very echoey, and any time I connect to a call there is a crazy amount of static. This happens on my wireless headset AND my two wired headsets. I checked to ensure drivers are updated for each via device manager. I've checked my discord

:)

 

Discord Voice Is Now Available for Everyone on Xbox Consoles

Source: Discord Voice Is Now Available for Everyone on Xbox Consoles - Xbox Wire

 

Why does my output audio on my laptop get so bad when I use Discord?

Hello le.mai

Welcome to the Microsoft community.

The issue you're experiencing with audio quality on your laptop while using the Discord application could be due to several factors, including software conflicts, settings within Discord, or system audio settings. Here are a few potential solutions you can try to fix the audio issue:

1. Exclusive Mode Settings: Windows allows applications to take exclusive control of audio devices, which can sometimes cause issues. You can disable this by:
   
   1. Right-clicking the sound icon in the system tray and selecting 'Sounds'.
      
   2. Go to the 'Playback' tab, right-click your default device (usually your headphones or speakers), and select 'Properties'.
      
   3. In the 'Advanced' tab, uncheck 'Allow applications to take exclusive control of this device' and click 'OK'.
      
2. Sound Format: While you're in the 'Advanced' tab of your device properties, try changing the Default Format to a different sample rate and bit depth. Sometimes, Discord conflicts with certain formats.
   
3. Discord Settings Adjustments:
   
   1. Echo Cancellation and Noise Reduction: Even though you've tried adjusting noise suppression and automatic gain control, consider turning off echo cancellation and noise reduction in Discord's voice settings if they're enabled.
      
   2. Advanced Voice Processing Features: Features like 'Advanced Voice Activity' and 'Automatic Gain Control' can sometimes interfere with overall audio quality. Experiment with enabling and disabling these features.
      
   3. Quality of Service (QoS): Discord has a QoS feature that prioritizes voice packets, which might interfere with your overall network performance. You can disable this by going to User Settings > Voice & Video > Disable "Enable Quality of Service High Packet Priority".
      
4. Update Audio Drivers: Make sure your audio drivers are up to date. Outdated or corrupt drivers can cause a variety of audio issues.
   
5. Discord Application Update or Reinstall: Ensure that your Discord application is updated to the latest version. If it already is, try uninstalling and reinstalling Discord. There might be a glitch or a corrupted file causing the issue.
   
6. Check Background Applications: Other applications running in the background might interfere with Discord. Try closing unnecessary applications while using Discord.
   
7. Use Discord's Legacy Audio Subsystem: Discord has an option to use a Legacy Audio Subsystem, which might resolve compatibility issues. You can find this option in User Settings > Voice & Video > Audio Subsystem.
   

Since the issue doesn't occur with the web browser version of Discord, it suggests that the problem is specific to the desktop application and its interaction with your system's audio settings or drivers. If none of these solutions work, consider reaching out to Discord's support team with details of the issue, your system configuration, and the troubleshooting steps you've already taken.


If there is anything that is unclear or I can't understand your problem, please feel free to let me know.

Best regards

| Microsoft Community Support Specialist

 

discord on PC slow?

Hi there! I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. Hope you're doing well and safe there.

You may try some solutions below that might help fix the problem:

Solution 1: Close Unnecessary Programs

It’s common to see Discord lagging if you’re running multiple programs on your PC, because some of them may conflict with Discord. To solve the problem, you can try ending unnecessary programs.

You just need to press Shift + Ctrl + Esc to open Task Manager. Then right-click the program you don’t use currently and select End task to close it. After you close all the unnecessary applications which run with Discord at the same time, you can check if
your Discord works fine.

Solution 2: Turn Off Hardware Acceleration

Another way to fix Discord lagging issue is turning off Hardware Acceleration. You can follow the steps below.

Step 1: Run Discord and go to Settings.

Step 2: Click Appearance from the left pane and toggle off the switch button of Hardware Acceleration.

Step 3: In the pop-up window, click Okay to confirm the operation. Then restart your Discord to see if Discord lagging issue is fixed.

Solution 3: Clear Discord Cache Files

If too many cache files and cookies are accumulated on the PC, Discord lagging issue might appear. In this case, you need to clear Discord cache files.

Step 1: Exit Discord.

Step 2: Press Win + R to invoke Run window. Then input %APPDATA%/Discord/Cache and click OK to open the cache folder in File Explorer.

Step 3: Now press Ctrl + A to select all files in the window. Then press Delete key to delete them.

Then you can relaunch Discord and check if the problem has been solved.

Solution 4: Reset Discord Voice Settings

Improper voice settings could also lead to Discord lagging issue. If you have changed any settings recently, you may need to reset them to default.

Just open Discord and go to Settings. Then select Voice & Video from the left pane and click Reset Voice Settings in the right pane. Click Okay in the pop-up window. After the operation, you can relaunch Discord and see if it works normally.

Solution 5: Update Your Drivers

If your Discord gets lagging, you can also try update your graphics driver or audio driver to fix the problem. Because the issue might appear when you’re using faulty or corrupted drivers.

Step 1: Open Run window and type devmgmt.msc in the dialog box. Then press Enter to access Device Manager.

Step 2: Double-click Audio inputs and outputs to expand the list. Then right-click your audio driver and select Update driver.

Tip: To update graphics driver, you need to double-click Display adapters, right-click your graphic driver and choose Update driver.

Step 3: In the pop-up window, choose Search automatically for updated driver software and follow the instructions to finish the process.

Then restart your computer and use Discord again to see if this solution works.

Solution 6: Reinstall Discord

If none of the solutions above works for you, you may need to reinstall Discord to fix Discord lagging issue. Let’s uninstall the program first.

Step 1: Go to Control Panel.

Step 2: Select View by: Category and then click Uninstall a program.

Step 3: Right-click Discord and select Uninstall.

Step 4: Follow the instructions to finish uninstalling Discord.

Then you can download and install Discord manually. After it is installed, launch it to see if the issue has been removed.

Hope this helps

Sincerely,

Louie