Windows 10: Discount variance in Microsoft Store

Hey there, I need some urgent assistance in a special bundle purchase on the Microsoft Store, as the deal (or original deal rather) expires on December 24th, only 6 days away. Anyway, just 2 days ago I saw and contemplated a Microsoft Surface Go bundle, 8gb ram with keyboard cover, for $180 off...total price being $499. The checkout page stated the same thing and said I could purchase this bundle until December 24th.


I contemplated the purchase and saw it as a good deal and tried jumping on it today, however to my dismay, while still advertised as $180 off for the bundle, the store page for the bundle is now stating its only $130 off. Its only $50 and still a good deal I guess, but a deal breaker for me and I really wanted this surface product to use along aide my Surface Book 2. I tried customer support but they couldn’t assist.


I know I read the offer and details right and I actually have proof sorta. Im posting the link to the Microsoft Store page for the Surface Go, not the bundle. If you scroll not to far down, right below the big blue “Add to Cart” button, but right above the “Overview/TechSpecs/Reviews” tabs...It states...Bundle and save $180 off Surface Go + Platinum Type Cover.

https://www.microsoft.com/en-us/p/surface-go/8V9DP4LNKNSZ/G8RH?activetab=pivot:overviewtab


However, when clicking the advertised bundle link, it changes to $130 instead, when just two days ago it was still $180 stating It was available until December 24th. Could someone please bring this to the attention of someone high up that could resolve this issue? I really was sold on the purchase for the advertised price.




***Modified title from: *URGENT* Microsoft Store Displaying Wrong Discount***

:)

 

Discount variance in Microsoft Store

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your interest in Surface Go. I understand that you see a discount variance when you try to purchase Microsoft Surface Go bundle with Type cover.



We in this forum provide help with technical suggestions on Microsoft Product. For any queries related to purchase or sales, we have a dedicated team. I understand that you have already contacted the customer support team. However, let me guide you
in the right path to contact the dedicated team. I would suggest you to refer the article on

Contact Microsoft Store Support and get in touch with the Microsoft Store support team.



I hope your query will be resolved at the earliest.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Discount variance in Microsoft Store

Hey there, I need some urgent assistance in a special bundle purchase on the Microsoft Store, as the deal (or original deal rather) expires on December 24th, only 6 days away. Anyway, just 2 days ago I saw and contemplated a Microsoft Surface Go bundle,
8gb ram with keyboard cover, for $180 off...total price being $499. The checkout page stated the same thing and said I could purchase this bundle until December 24th.

I contemplated the purchase and saw it as a good deal and tried jumping on it today, however to my dismay, while still advertised as $180 off for the bundle, the store page for the bundle is now stating its only $130 off. Its only $50 and still a good deal
I guess, but a deal breaker for me and I really wanted this surface product to use along aide my Surface Book 2. I tried customer support but they couldn’t assist.

I know I read the offer and details right and I actually have proof sorta. Im posting the link to the Microsoft Store page for the Surface Go, not the bundle. If you scroll not to far down, right below the big blue “Add to Cart” button, but right above the
“Overview/TechSpecs/Reviews” tabs...It states...Bundle and save $180 off Surface Go + Platinum Type Cover.

Meet Surface Go – Portable Power – Microsoft Surface

However, when clicking the advertised bundle link, it changes to $130 instead, when just two days ago it was still $180 stating It was available until December 24th. Could someone please bring this to the attention of someone high up that could resolve this
issue? I really was sold on the purchase for the advertised price.

***Modified title from: *URGENT* Microsoft Store Displaying Wrong Discount***

 

Microsoft Store Military and Veterans Discount Program

It list this in the terms and conditions