Windows 10: Discovered Hardware Problem in "Reliability History"

Lately I have had frequent crashes almost one per few hours if playing Dead By Daylight I am also running Streamlabs OBS. Issue been going on for weeks. Might be related to other strange problems I've had USB 3.0 outputs randomly went down, both monitors would lose signal but the PC would still be on running cool.

I recently had a problem where my physical drives became unseated after a move, but I have reseated everything I could get my hands on a few weeks ago. I am unsure if this is a related issue or not as I fixed most of the related problems caused by that miniature disaster.


The computer is a gift from a friend, it's a big Alienware desktop and I'm not sure how much he has or hasn't done to it. I don't know exactly what details are needed to help but here's the basics:


I have an NVIDIA GeForce GTX 980 Ti, Motherboard is an Alienware 07JNH0, Windows 10 is fully up to date as far as I know.

I received the following error in the reliability history:


Description

A problem with your hardware caused Windows to stop working correctly.



Problem signature

Problem Event Name: LiveKernelEvent

Code: 144

Parameter 1: 101c

Parameter 2: ffffc2044faaa9a0

Parameter 3: 0

Parameter 4: 0

OS version: 10_0_19041

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.19041.2.0.0.768.101

Locale ID: 1033



I filtered my Events Viewer for the last 12 hours for Warnings, Errors, and Critical events.

Even in 12 hours it's quite long so I won't post it here, but there were 17 warnings, 3 errors, and 1 critical in that time.

I'm savvy enough to figure basic troubleshooting steps but I feel this is miles above my capabilities to even understand what is happening.


Any and all help would be appreciated, I'll do my best to find any missing info y'all need to help.

Thank you.

:)

 

Hardware error in "View reliability history"

Hi Azaruddin,

Thank you for reply. I checked that and it is completely clean and no error. I had hardware error every day in reliability history as shown in the attached screen shot (it also shows that I had all the updates)

 

Reliability History Hardware Error Unknown Cause

I have been keeping track of my Reliability History on my laptop since I got it last December. I have over 30 "Hardware errors" listed, but none in the past month so I can't dig up the details on them as the history is only maintained for about a month. I cannot find anything in the Event Logs at the time the latest two occurred. All logs before those are lost as the Anniversary Update wiped them.

JohnD

 

Reliability History Hardware Error Unknown Cause

So another cumulative update yesterday but this 'anomaly' lives on! Both our machines showing a hardware error in reliability monitor with no other apparent problems. Happens every 7 days according to the reliability history.