Windows 10: Disk Cleanup not deleting items in Download Folders

Hi,


I am using Disk cleanup tools to clean my PC once in a while. I found a problem while trying to clean my Download folder. As per the size stated in Disk Cleanup, my Download folder is empty 0kb. But in actual fact, there are still some big sizes folders in the Download folder.


How is it Disk cleanup not detecting these folders/files?


Thanks

:)

 

Files in disk cleanup

Hi Lynne

Rest assured, it is totally safe to delete everything suggested by the Disk Cleanup Process, please tun the Disk Cleanup twice as explained below, please remember to untick your Downloads folder if you actually store files in that folder . . .

Open File Explorer

Click on your hard drive

On the Manage Tab, click Cleanup

Let Disk Cleanup do its initial scan

Select Everything in the list and choose Delete

Start Disk Cleanup again

Let Disk Cleanup do its initial scan

This time in the resulting dialog, click 'Cleanup System Files'

Let Disk Cleanup run another scan

Select Everything in the list and choose Delete

 

DISK CLEANUP

Hello,



Thank you for writing to Microsoft Community Forums.

1. Which files are you trying to delete using disk clean up?
2. Which version of Windows are you currently using?

Please reply back with the information to the above questions in order to provide you with appropriate troubleshooting steps:



I understand that you are trying to free up memory using Disk Cleanup. If you are trying to delete files using disk cleanup on Windows 10, I suggest you to refer the following article on

Disk cleanup in Windows 10 for steps to perform disk clean up on your PC.



Hope it helps.



Sandeep Kumar M

Microsoft Community – Moderator

 

disk cleanup

Hi joysoder, to properly and safely delete any files not required by your system, run Disk Cleanup twice as explained below. Each time select everything in the list and delete them. Disk Cleanup will not suggest deleting anything that is not safe to delete
. . .

Open File Explorer

Click on your hard drive

On the Manage Tab, click Cleanup

Let Disk Cleanup do its initial scan

Select Everything in the list and choose Delete

Start Disk Cleanup again

Let Disk Cleanup do its initial scan

This time in the resulting dialog, click 'Cleanup System Files'

Let Disk Cleanup run another scan

Select Everything in the list and choose Delete