Windows 10: Disk Cleanup will not run when i select it.

1) Disk Cleanup will not run when I select it.


2) When I am able to get it to run by killing the process in task manager I don't see it restart in task manager., when I select to check administrative files it gets stuck on "Mixed Reality".


3) When I run a windows defender scan it shows several hundred malware. When I select to look at them it goes to a screen that says there is nothing there. When I run Malwarebytes is shows no problems.


I seem to be losing disk space.


Also a side note that may or may not have anything to do with the above. I have a WD external 10TB drive. The drive light is continually flashing but Im not running anything.


Can anyone please help me? I could use detailed help and instructions

:)

 

disk cleanup

Hi joysoder, to properly and safely delete any files not required by your system, run Disk Cleanup twice as explained below. Each time select everything in the list and delete them. Disk Cleanup will not suggest deleting anything that is not safe to delete
. . .

Open File Explorer

Click on your hard drive

On the Manage Tab, click Cleanup

Let Disk Cleanup do its initial scan

Select Everything in the list and choose Delete

Start Disk Cleanup again

Let Disk Cleanup do its initial scan

This time in the resulting dialog, click 'Cleanup System Files'

Let Disk Cleanup run another scan

Select Everything in the list and choose Delete

 

DISK CLEANUP

Hello,



Thank you for writing to Microsoft Community Forums.

1. Which files are you trying to delete using disk clean up?
2. Which version of Windows are you currently using?

Please reply back with the information to the above questions in order to provide you with appropriate troubleshooting steps:



I understand that you are trying to free up memory using Disk Cleanup. If you are trying to delete files using disk cleanup on Windows 10, I suggest you to refer the following article on

Disk cleanup in Windows 10 for steps to perform disk clean up on your PC.



Hope it helps.



Sandeep Kumar M

Microsoft Community – Moderator

 

Files in disk cleanup

Hi Lynne

Rest assured, it is totally safe to delete everything suggested by the Disk Cleanup Process, please tun the Disk Cleanup twice as explained below, please remember to untick your Downloads folder if you actually store files in that folder . . .

Open File Explorer

Click on your hard drive

On the Manage Tab, click Cleanup

Let Disk Cleanup do its initial scan

Select Everything in the list and choose Delete

Start Disk Cleanup again

Let Disk Cleanup do its initial scan

This time in the resulting dialog, click 'Cleanup System Files'

Let Disk Cleanup run another scan

Select Everything in the list and choose Delete