Windows 10: Disk Drive was gone after SupportAssist OS Recovery

Hello,My name is Anees Arshad. I made 3 partitions on my Dell Laptop hard drive: Local DiskC:, Local Disk D: and Multimedia E:. The laptop was lagging a lot I suspected a malware problem I ended up using SupportAssist OS Recovery Assistant to reset. The laptop was back to its original state, however drive D was gone. Now there are only 2 drives: OS C: and Multimedia D:. Could anyone advise me how to recover the missing drive.Thank you in advance.

:)

 

Disk Drive was gone after SupportAssist OS Recovery Assistant

Hello,

My name is Jefri. I made 3 partitions on my Dell Laptop hard drive: OS (C, Data (D and Multimedia (E. The OS was suddenly crashed when I tried to move some files to external hard disk. After clicking on the available options, I ended up using SupportAssist OS Recovery Assistant. The laptop was back to its original state, however drive D was gone. Now there are only 2 drives: OS (C and Multimedia (D.

Could anyone advise me how to recover the missing drive and all the data inside?

Thank you in advance.

 

Disk Drive was gone after SupportAssist OS Recovery Assistant

Check DATA partition is hidden by SupportAssist OS Recovery Assistant. If it is hidden, then you make unhide.

or

The DATA partition is deleted, so there are few chances to recover videos, audio, and documents by using free data recovery software.

 

Dell SupportAssist OS Recovery

Hello Hansana,

I'm Jin, a fellow Windows 10 user and an independent advisor. I can see that you intend to restore your system using Dell SupportAssist OS Recovery.

If you are using SupportAssist OS recovery version 5.0, use the Reset to Factory Setting option. This will install the operating system and software that your computer had installed from the factory.

For more information, I recommend you review this article from Dell:

https://www.dell.com/support/article/en-ph/sln3...

This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do
more harm than good sometimes.

I hope answers your question.