Windows 10: Disk Drive

HI, I'm using a HP15 Laptop with Windows 10. When I insert a DVD into the Disk Drive built into the laptop, I don't know how to get it to play. I'm not real computer savvy but manage. I can hear the disk drive run, but nothing shows up on the screen to prompt me to play or run. Any suggestions on how to view the prompts or disk would be appreciated. Thank you.

:)

 

HP Disk Drive not visible

Hi,

Thank you for posting your query on Microsoft community.

I would suggest you follow the steps below and see if it helps:

Method 1: I would suggest you first try the Troubleshooter.

Please follow the steps below:

• 
  Type “Troubleshooting” on the Windows Search bar and hit enter.
  
• 
  On the left side of the Troubleshooting window, click on “View all”
  
• 
  Click on Hardware and Devices. Please provide a password if asked for it and click ok.
  

Method 2:

• 
  Press Windows key + X key and click Device Manager.
  
• 
  Expand the Sound, Video and game controllers.
  
• 
  Right-click on the Disk Drives and click on Properties.
  
• 
  Go to the Drivers Tab and Click Enable (If not enabled).
  
• 
  Restart the computer and check.
  

Hope this helps. Please reply if you have further related queries.

Regards,

 

Malfunction of 3.5" disk drive in Windows 10.

Hi,





To assist on your disk drive issue, please clarify the following:

• 
  Did you get an error message when the disk drive refused to read the inserted disk?
  
• 
  Have you tried updating the disk drive's driver?
  
• 
  What
  other troubleshooting steps have you done so far?
  

Regards.

 

How To Format A Write Protected Flash Memory ?

¿You already tried this one?...

Run CMD


1. diskpart
2. list disk

Then in the 3º step, put the correct number of disk in the list for the usb flash (if it's listed in disk 3, then you'll have to write select disk 3).

2. select disk #
3. clean
4. create partition primary
5. select partition 1
6. active
7. format fs=fat32
8. assign
9. exit

with that commands you will format the flash drive in fat32, if you have a large drive you can select also "format fs=ntfs" in step 7.

good luck!