Windows 10: DISM is not working properly and got a ransomware attack which 1 of my sibling had...

Deployment Image Servicing and Management tool
Version: 10.0.17763.1282


Error: 2

An error occurred while attempting to start the servicing process for the image located at C:\.
For more information, review the log file.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.17763.1282


Error: 2

An error occurred while attempting to start the servicing process for the image located at C:\.
For more information, review the log file.


The DISM log file can be found at C:\Windows\Logs\DISM\dism.log


this was the output please help me though

:)

 

Ransomware attack

Glad to hear that you found a backup of your important files! Good!

Here are some further articles you might want to read:

• Best Defensive Strategy against ransomware (crypto malware)
• How to Protect and Harden a Computer against Ransomware
• https://www.bleepingcomputer.com/forums/t/691026/can-antivirus-software-remove-ransomware-from-my-infected-system/?p=4692721
  
• https://blog.emsisoft.com/en/26164/how-to-remove-ransomware-the-right-way-a-step-by-step-guide/
  
• First steps when dealing with ransomware
  
• How crypto ransomware spreads... is it decryptable...should I pay the ransom
• https://www.howtogeek.com/434676/should-you-pay-up-if-you-get-hit-by-ransomware/
  

Best wishes,

.

 

About Ransomware attack

Here is Microsoft's Customer Guidance on the Ransomware Attack:

• In March, we released a security update which addresses the vulnerability that these attacks are exploiting. Those who have Windows Update enabled are protected against attacks on this vulnerability. For those organizations who have not yet applied the
  security update, we suggest you immediately deploy Microsoft Security Bulletin MS17-010.

• For customers using Windows Defender, we released an update earlier today which detects this threat as Ransom:Win32/WannaCrypt.
  As an additional “defense-in-depth” measure, keep up-to-date anti-malware software installed on your machines. Customers running anti-malware software from any number of security companies can confirm with their provider, that they are protected.

• This attack type may evolve over time, so any additional defense-in-depth strategies will provide additional protections. (For example, to further protect against SMBv1 attacks, customers
  should consider blocking legacy protocols on their networks).

For the full article,
Click HERE

 

Ransomware attack

There are no specific steps that you can take to protect yourself against ransomware - only the same steps that you take to protect yourself against all other threats on the internet:

1- Stay up-to-date with the latest news about attacks.

2- Adopt safe computing practices.

3- Backup every day, if not more often.

With respect to backups, at least some of your backups should be stored on devices that are physically disconnected from your computer. An alternative is to use a backup program (like Macrium Reflect) that locks down backup archives from being changed or
deleted.