Windows 10: Display Bluescreens

I have recently added a extra monitor so it's a dual monitor now and after that when I run a browser and a game 50% of the time it freezes and bluescreens and sometimes it's fine. When it bluescreens it says Video_TDR_failure and it says the cause is amdkmdag.sys . My PC has a RX 5600 XT and 16 GB of ram so i dont think it's because it doesn't have enough juice. How can i stop the bluescreens from happening ?

:)

 

Display adapters problems (Bluescreen)

Hi

I have a problem with Display adapters when I install the last version of it the laptop is being bluescreened why? I don't know.

then I went to safe mode to install Display adapters from Driverbooster program (Compelled to do so).

After that windows start working.

• My Display adapters drivers are AMD Radeon HD 7420G and AMD Radeon HD 7650m when I update from device manager
  
  
• My Display adapters drivers are AMD Radeon HD 7420G and AMD Radeon HD 7M/7600m Series when I update from Driverbooster program.
• 
  
  
• I have Checked for Updates from windows but it says the drivers are up of date.
• bluescreen name "VIDEO_DXGKRNL_FATAL_ERROR"
• bluescreen code "0x00000113"
• I have Checked for Updates from the device manager but it says the drivers are up of date.
  

Note:

1. Operation is windows 10
   
2. Version is 1909
3. The laptop is ProBook 4545s
4. Graphics card is AMD

 

Display was not migrated

Hi,

I understand the above solution didnt work so as to next step in solving your issue I suggest you follow the below.

Step 1:

Go to search box next to Windows icon and type Device Manager

Step 2:

Under Device Manager expand Display Adapter

Step 3:

Right-click on Adapters listed one by one and select Properties

Step 4:

Select the Drivers tab

Step 5:

Click on Uninstall Device

Step 6:

Repeat step 3 to 5 for all listed adapters under Display Adapter

Step 7:

Restart PC and verify

Let me know the status after performing the above.

Regards

Shuaib

Independent Advisor

 

Display driver not supporting and device manager not showing Display adapter option

Hi Maheen,

Thank you for posting in Microsoft Community.

This issue could have occurred due to these reasons:

• Incorrect settings.
• Corrupt or outdated display driver.

Try the steps listed here and check if it helps:

Method 1:

I suggest you to download and install all the available Windows Updates including Optional Updates. Check if it helps.

Method 2:

If the issue persists, i suggest you to uninstall and re-install latest display driver from the computer manufacturer website and check if it helps.

Step 1: Uninstall display driver.

• Right-click on the Start Button and click on
  Device manager.
• Double-click on Display Adapters to expand.
• Right-click on the display adapter driver that is listed and select properties.
• In the window opened, click on drivers tab.
• In the drivers tab, Click on Uninstall option.

Now restart your computer and check, if the problem persists try step 2.

Step 2:

Re-install display driver from the manufacturer website.

Let us know if the issue is resolved or if you need further assistance, we will be glad to help.