Windows 10: Display does not turn off when pc is idle

Dear Microsoft support center,



Since the computer downloaded one of your updates, I have been having issues with my laptop computer. The screen saver mode doesn’t work, and the screen remains on when it is on idle windows 10.

I have tried step by step what Microsoft website recommend what to do.

Please, send me a link that may help me fix the issue.

Thank you

Sincerely

Ivain Colmenares

:)

 

Display does not turn off when pc is idle

Just did all the suggestions. Did not work. Display does not turn off.

This issue was from the beginning when I downloaded Win 10. I had Win 8.1 and the display always turned off as I set it.

My pc is HP Pavilion Touchsmart 23 all-in-one. According to "checking for updated drivers on display and monitors", I always get the response that the drivers currently installed are the correct ones.

 

Display does not turn off when pc is idle

Hi Jorog,

We appreciate you for being a part of Windows 10.

• Since when you are facing this issue?
• Is your computer up to date?

Until you reply back to us with the required information, you may follow the below suggestions

Kindly follow the below steps and check if it helps.

I suggest you to create a new power plan and check if there is any issues with the current power plan which you are using at present in your system. Follow the below steps sequentially.

Step 1:

• Press Windows + R keys on the keyboard to open Run command.
• Type powercfg.cpl to open the power settings.
• You may create the new power plan by clicking on the Create a powerplan
  on left navigation pane.
• Assign the name you wish to new power plan, click on Next and change the settings accordingly and click on
  Create.

Step 2:

• Press Windows + R keys on the keyboard to open Run command.
• Type powercfg.cpl to open the power settings.
• Select your current plan and click on Change plan settings. (The power plan which you have created in the step 1
• Set the Turn off the display to 5 minutes/any other time you wish.

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Bluetooth still on while idle

Thanks for following the steps. Now, the settings won't take effect if you are only using normal PC idle mode. Normal functionality of Bluetooth and Wi-Fi settings are to stay connected even if PC is idle. With the settings that you have created, we would
suggest that you set your PC to automatically go to Sleep or
Hibernate once idle. In this way, the settings "Allow the computer to turn off this device to save power" should take effect.

To set your PC to automatically go to Sleep or Hibernate when idle, please follow these steps:

• Open Control Panel, set view by: Small
  icons.
• Look for Power Options.
• Click on Change when the computer sleeps on the left pane.
• Set a timer.

Please try it out. Hope it helps. If you have any other concerns, don't hesitate to come back to us.