Windows 10: Display driver causing black screen

Dear helpful people,

On the weekend I eagerly put together my new PC. Progressed through the windows 10 installation smoothly, and proceeded to install drivers for all of my hardware and periferals. During the process my screen went black, and I assumed it to be resetting after installing a video driver, as they do when shifting resolutions. So I left it two hours, and when I returned, it was the same. So I pressed the power button to initiate shut down, which went smoothly. Then restarted, which progressed passed POST, motherboard manufacturer's image loading screen, and then into the black void from whence it was moments before. Ok.

Through the last two days I have tested rigorously to discover a cause, and searched fruitlessly for a solution that would work for me.

The issue arrives the moment I install a display driver, regardless of if it is a display driver for my onboard graphics, or my gpu. It happens regardless if I use my motherboard's disk, drivers downloaded from manufactuerer websites, or through the windows update utility. It is an easily repeatable occurance.

My system specifications are as follows.

Windows 10 home edition
MPB Z390 Gaming Pro Carbon Motherboard
Intel i7 9700k
32gb Corsair Vengence ram
Nvidia RTX 2070 Graphics Card
2x WD Black 6tb 3.5" HDs
2x Samsung 970 EVO V-NAND M.2 1TB SSDs
Asus PB287Q 28" Monitor

So far I have tried:

Installing on m.2 SSD
Installing on 3.5" HD
Installing on HDs in RAID
Windows key + P fix
Installing graphics drivers from the internet, CD and Windows update utility
Cable checks,
Alternate Display Ports on both GPU and Motherboard

The system runs stably without installing a display driver. I am posting this message from chrome installed on it. But obviously, to use as a gaming rig, no display driver is kind of a killer.

Thank you for your time and advice in advance, I am struggling to understand what I can do.

:)

 

Black screen cause by the driver in Windows 10.

Hello Rares,



Thank you for posting on Microsoft Community. We will assist you in resolving the issue.



Before assisting further, I would like to ask you few questions:

• 
  Did you check if similar issue persist in Safe mode?
  
• 
  Does the issue occur randomly or when you run a particular application?
  

I suggest you to update the display drivers manually by following the steps below and check if the issue is resolved.

• 
  Press Windows key + X and click on
  Device Manager.
  
• 
  Expand Display Adapter option.
  
• 
  Right click on the graphics display driver and select
  Update option.
  
• 
  Restart the computer and check if the changes are effective.
  

Also download and install the latest display driver from the manufacturer website to check if the issue is resolved.



Refer to the suggestion by Sharath Srinivasa from the link below and check if it helps.

http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/black-screen-after-upgrading-to-windows-10/cf3b4559-67d8-40e0-9cf2-ebf4528e1e78?auth=1



Write back to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is important for us to ensure we assist you accordingly.



Thank you.

 

Issue with black screen, dual display, ATI Integrated GPU

Hi,

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to go to device manager and disable the display drivers, check whether the issue persists or not.

• Press Windows + X keys and click
  Device manager.
• Click to expand Display adapters, right click the second adapter and click
  Disable.
• Restart the computer and check whether the issue persists or not.
• Repeat the same steps to disable the first display adapter and check if it helps.

If you find the issue is with anyone of the display adapters then, I suggest you to update the display drivers from the manufactures website for Windows 10 and check if it helps.

Method 2: I suggest you to follow the steps form the below article for
“Black Screen” issues and check if it helps.

Troubleshoot black screen problems

http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you

 

Black Dots appears on screen

Hello Kushal,

Black screen errors can be caused by issues with the display adapter drivers, connection issues between with your PC or display, or during installation of operating system or updates.

For resolution, we suggest that you follow our guided walk-through to resolve black screen errors. See
Troubleshoot black screen or blank screen errors. Choose the error you're experiencing from the list,
and a set of troubleshooting steps will be provided.

Please update us with the results. We will be glad to assist you.