Windows 10: Display Driver reverts to Windows Basic Display Adaptor After Update

Discus and support Display Driver reverts to Windows Basic Display Adaptor After Update in Windows 10 Drivers and Hardware to solve the problem; I have a Nvidia GeForce GT 730 Graphics Card. I was running three monitors on it at the highest resolution yesterday. I updated Windows 10 last... Discussion in 'Windows 10 Drivers and Hardware' started by AJP1118, Nov 1, 2019.

  1. AJP1118 Win User

    Display Driver reverts to Windows Basic Display Adaptor After Update


    I have a Nvidia GeForce GT 730 Graphics Card. I was running three monitors on it at the highest resolution yesterday.


    I updated Windows 10 last night. Now the only one monitor works at 640x480 resolution. I noticed that the Microsoft Basic Display Adaptor is listed as my display driver on Device Manager.


    I have attempted to update the driver by allowing Windows to search for an updated driver. It "found" one, installed it, reset the computer, and nothing happened. Microsoft Basic Display Adaptor is still the driver on Device Manager.


    I downloaded the last driver from Nvidia using their driver install program. The program installed a driver, reset the computer, and nothing changed. Microsoft Basic Display Adaptor is still the driver on Device Manager.


    I then manually selected the Nvidia driver just installed from the "Update Driver" option for Display adaptors. Computer reset and nothing changed. Microsoft Basic Display Adaptor is still the driver on Device Manager.


    I have also attempted to revert the system settings before the Windows update by uninstalling the updates. No luck there either.


    What is the issue? Is there a problem with the new driver?

    :)
     
    AJP1118, Nov 1, 2019
    #1
  2. B1ack5ky Win User

    Windows update reverted display to MS Basic Display Driver

    I'm running Windows 10 with a ATI Radeon HD 4800 series video card. Everything was working fine with my display until a recent update which caused my computer to start using the Microsoft Basic Display Driver. In Device Manager the Computer is still showing
    the correct video card. But when I go into my Display Settings and select Display Adapter properties, it shows that my monitor is using the MS Basic Display Driver (this doesn't even show up in Device Manager). Now I am stuck with low resolution settings for
    my large monitor. I cannot make the computer use the correct video card.

    I've already tried all the basics:

    • Downloaded and installed latest drivers from video card vendor and monitor
    • Uninstalled and completely removed the video card and monitor
    • Rebooted the machine
    Still no luck to fixing. Suggestions? It has been working since my first day with Windows 10 until the last update.


    Display Driver reverts to Windows Basic Display Adaptor After Update d9730bd6-aef4-47eb-a8aa-90f7fb3316a4.png



    Display Driver reverts to Windows Basic Display Adaptor After Update 4e7ec181-7d27-4dd9-8d8b-a19040bd67a1.png
     
    B1ack5ky, Nov 1, 2019
    #2
  3. bparr_151 Win User
    Windows Basic Display Driver

    the graphic cards are out dated and no longer supported on windows 10, which is where the Microsoft basic driver display comes in. I don't see it being corrupted, due to two separate computers having the same issue on the same day.

    1. I am using win 10 pro VS. 1703 Build 15063.726

    2. the last updates this machine received was on 11-15-17 which was the update to version 1703 (KB4049011), (KB4048954), (KB4048951), (KB4011205), (KB4011265), and KB907417 which failed and I had to manually install

    3. when I hit the WIN+P it states " your PC cant project to another screen. Try reinstalling the driver or using a different video card", then when I go into the display settings screen and scroll down to where it use to show my monitors it states "Multiple
    Displays Old displays might not always connect automatically. Select detect to try and connect to them. I then hit the detect button and the message shows up, did not detect any other monitors. Under the adaptor properties, the adaptor type is Microsoft basic
    display adaptor.

    I have tried going into the device manger and uninstalling both the Microsoft basic display and the Radeon display adaptor and rebooting the pc. This has not yielded any results and the drivers are reinstalled upon boot up
     
    bparr_151, Nov 1, 2019
    #3
  4. Display Driver reverts to Windows Basic Display Adaptor After Update

    Windows update reverted display to MS Basic Display Driver

    Hi,

    Normally, this issue occurs when the drivers were being corrupted or updated after the recent update. Since you've already tried to install the latest driver, we suggest that you roll back to the previous driver and check if it helps to resolve the issue. To
    do this, kindly follow the steps below:

    • Open Device Manager.
    • Double-click the device for which you want to roll back to the previous version of the driver, and then click
      Properties.
    • Under the Driver tab, select Roll Back Driver.
    • Select OK.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Nov 1, 2019
    #4
Thema:

Display Driver reverts to Windows Basic Display Adaptor After Update

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