Windows 10: Display driver stopped responding and has recovered, shows wrong drive

Discus and support Display driver stopped responding and has recovered, shows wrong drive in Windows 10 Graphic Cards to solve the problem; I'm afraid that the problems returned, so I telephoned John Lewis's technical support line. It seems that Tedwards was quite correct about Avast: JL... Discussion in 'Windows 10 Graphic Cards' started by Vince, Aug 6, 2015.

  1. JBR123 Win User

    Display driver stopped responding and has recovered, shows wrong drive


    I'm afraid that the problems returned, so I telephoned John Lewis's technical support line. It seems that Tedwards was quite correct about Avast: JL told me that the best thing to do would be to remove Avast and rely on Windows Defender, which is built in to Windows 10. His advice was that there is no need for any independent AV programme, paid for or free, as Windows Defender is perfectly capable of doing the job and, in fact, it is what he personally uses.
    So, I'm hoping that my worries may be at an end. I was going to return the laptop for a refund but, as JL assured me, the problem is without doubt a software issue and a similar thing could occur with another computer. Even so, he agreed that I am perfectly free to return the laptop for a refund if I wish. I'm sure he is correct about the source of the problem and, in addition, I like this particular laptop and haven't seen another that offers the same facilities and technical features for a similar price, and so I have decided to keep it. I'm happy that, should any problems occur in the future (at least for the next two years) I shall have access to experts who I am convinced are very capable people.
    I wouldn't buy a laptop (or many other products for that matter) from anywhere other than John Lewis for that very reason.
     
    JBR123, Jan 28, 2016
    #31
  2. tholin Win User
    tholin, Mar 2, 2016
    #32
  3. Tedwards Win User
    My last fix with Avast lasted 10 days then same fault.
    Tried both Microsoft's fixes with regedit and that lasted another week before the same fault.
    What has lasted so far with Farcry is to play offline with Steam disabled.
    I am loath to say that this is the definitive fix as the fault seems to have occurred with various graphics cards and versions of windows over very many months but for me, so far, I have not had a fault report for nearly 6 weeks.
     
    Tedwards, Mar 2, 2016
    #33
  4. JBR123 Win User

    Display driver stopped responding and has recovered, shows wrong drive

    I'd just like to mention that since removing Avast and relying solely on Windows Defender, I have had no repetition of my earlier problems and, touch wood, no nasties. I am, however, careful which web sites I visit and don't open unknown e-mails.
     
    JBR123, Mar 2, 2016
    #34
  5. Roesler Win User
    Been reading this whole thread now and will try some of the options on my Lenovo y 50-70 to fix my intel graphic issues. I´m getting this problem when using multiple screens and web-streaming service. Could it maybe be happening beacuse of flash software that´s not up to date?
     
    Roesler, Apr 5, 2018
    #35
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Display driver stopped responding and has recovered, shows wrong drive

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