Windows 10: Display driver update failing

Using Windows 10 Home version 6004 on Lenovo C340 – Ideapad with Display Adapters – IntelR UHD Graphics 620 and driver version 15.40.45.5126 at start in November, 2019. Since 1st July auto updating has been unsuccessfully trying to install driver version 26.20.100.7323 with Error Encountered message – “A current driver on your PC may be better than the driver we’re trying to install. We’ll keep trying to install”. However, Update History driver updates for every instance state –“ Intel Corporation Display 26.20.100.7373 Successfully installed on ##/0##/2020”. This keeps happening with every auto update. On 30/08/2020 I accessed the Intel Driver Support Assistant and downloaded driver version 27.20.1000.8587 to install figuring that might succeed where 26.20.100.7373 was failing. However, the process went into a restart loop every time. The Graphics 620 Events Log between 30.08.2020 16.58.44 and 17.03.26 records:


Device configured oem40.inf

Device configured oem24.inf

Device not started igfx


The above repeated three times until I canned the process.

Bizarrely enough under the Graphics 620 Properties Driver tab the Driver Version shown is 27.20.100.8587

However, as above, the Update History driver updates are only show 26.20.100. 7323 supposedly installed.

Win 10 does not allow selectively exclusion of updates from the automatic process and only allows pausing for up to 35 days.

Does anyone know how to successfully install this driver update or exclude from the auto updating?

:)

 

Display driver not supporting and device manager not showing Display adapter option

Hi Maheen,

Thank you for posting in Microsoft Community.

This issue could have occurred due to these reasons:

• Incorrect settings.
• Corrupt or outdated display driver.

Try the steps listed here and check if it helps:

Method 1:

I suggest you to download and install all the available Windows Updates including Optional Updates. Check if it helps.

Method 2:

If the issue persists, i suggest you to uninstall and re-install latest display driver from the computer manufacturer website and check if it helps.

Step 1: Uninstall display driver.

• Right-click on the Start Button and click on
  Device manager.
• Double-click on Display Adapters to expand.
• Right-click on the display adapter driver that is listed and select properties.
• In the window opened, click on drivers tab.
• In the drivers tab, Click on Uninstall option.

Now restart your computer and check, if the problem persists try step 2.

Step 2:

Re-install display driver from the manufacturer website.

Let us know if the issue is resolved or if you need further assistance, we will be glad to help.

 

display driver failed to start

Step 1: Open Device Manager by right-clicking on the Start menu button and then clicking Device Manager.

display driver failed to start error in Windows 10 pic01

Step 2: Once the Device Manager is opened, expand Display Adapters, right-click on your on-board or dedicated graphics card entry, and then click Update Driver Software. This will open Update Software Wizard.

display driver failed to start error in Windows 10 pic1

Step 3: Click the first option named Search automatically for updated driver software to let Windows 10 automatically search for driver updates and install the same, if available.

display driver failed to start error in Windows 10 pic2

display driver failed to start error in Windows 10 pic3

Once installed, you will see “Windows has successfully updated your driver software” message. If updates are not available, you will see “No updates were found” message.
Pat testing

Please note that updating to the newest version of the display driver might not fix the issue in some cases. In other words, you might see the error even when you are running the latest version of the display driver. If updating the driver didn’t help,
please try the following solutions.

 

Display Driver keeps crashing than recovering

Hello Lego,



Welcome to Microsoft Community and thank you for posting. We appreciate your interest in Windows 10.



I understand the inconvenience that you are unable to play the game as computer prompts with error “Display Drivers have stopped responding and have recovered” and screen freezes, we will help you to resolve this issue.



Please follow the below troubleshooting steps and check:

Step 1: Update/Install the Display Adapter driver.

If the issue still persists, I suggest you to install/update the Display Adapter driver.

Steps to install the drivers for the Display Adapter.

• 
  Press Windows + R keys from the keyboard to open
  Run command.
  
• 
  In Run window type devmgmt.msc.
  
• 
  Then in device manager right click on Display Adapter.
  
• 
  Try to update the drivers from the option stating automatically update the drivers.
  
• 
  If it works fine otherwise try to search for the drivers with the help of model number of your computer from the Manufacturer’s website.
  

Step 2: If that does not fix the issue, please reinstall the display adapter drivers.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Display adapter.
  
• 
  Right-click on the Display adapter that is listed and click “Uninstall”.
  
• 
  And restart the computer.
  

Hope it helps. Kindly update the status of the issue, we will be happy to help you.