Windows 10: Display resolution always changes when system comes out of sleep mode

Since recently upgrading to the most recent version of Windows 10, my system always changes my display to 1024 x 768 rather than the recommended resolution. That's annoying enough, but then it doesn't let me access the resolution setting under Scale and layout. The only way I've found to correct it is to restart the system. C'mon, Microsoft!!!

:)

 

Laptop screen displays jittering horizontal lines when coming out of sleep mode.

Problem description: My eighteen-month-old laptop screen displays
alternating horizontal lines and constantly jitters up and down when coming out of
sleep mode. The only resolution I’ve found is to reboot or let it go into sleep mode a
second time, after which, upon reopening the screen-lid, the problem clears and the screen displays normally. Any suggestions? Thank you.

 

Display resolution keeps changing

Hi Rick,

It might be caused by a faulty driver that's why your display resolution keeps changing. We
suggest that you uninstall and reinstall the display driver, see steps below:

• Press Windows key + X and click on
  Device Manager.
• For graphics cards, expand the Display adapters category, right click your graphics card and select Uninstall.
• Restart your PC and Windows will attempt to reinstall the driver.

Let us know if you have any other questions.

 

Windows 10 Display Resolution Changes After Sleep

Hello,

Thank you for visiting Microsoft Community.

As I have understood, you are experiencing issue with Windows 10 display resolution changes after the system comes out of sleep mode.

I certainly understand your concern and really appreciate all your efforts in trying to fix this issue.

There is a possibility that this issue might have occurred due to corrupt display drivers on the system.

I would suggest you to try the following methods and check if that helps.

Method 1:

To diagnose the problem whether any third party program or application is causing the conflict, I would suggest you to try “clean boot” and check if it helps.

Placing your system in “Clean Boot” state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows



https://support.microsoft.com/en-us/kb/929135?wa=wsignin1.0



If the issue does not occur in “Clean Boot”, then you may determine which application/service on the computer is causing this issue. This can be done by following the instructions for
“Windows 8.1 and Windows 8” given in the section “How to determine what is causing the problem by performing a Clean Boot” from the same given link.



Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

If the issue persists, follow method 2

Method 2:

Run inbuilt Hardware & Device troubleshooter


Let’s try running inbuilt Hardware and Devices troubleshooter to get the problem automatically detected and fixed. It checks for common issues and makes sure that any new device or hardware attached to your computer was installed
correctly.

• 
  Press Windows + W keys on your keyboard to get the search option.
  
• 
  Type Troubleshooting and click
  Troubleshooting.
  
• 
  Now click on view all option.
  
• 
  Click on Hardware and Device and follow the prompts to run the troubleshooter.
  

If the issue persists, follow method 3

Method 3:

Step 1: Update the Display driver.
Please follow the steps given below to update the display driver.

• 
  Click Start and go to
  Run.
  
• 
  In the Run prompt, type
  devmgmt.msc and then click OK.
  
• 
  Device Manager will open.
  
• 
  In Device Manager
  expand Display adapters.
  
• 
  Right-click the display driver and click
  Update Driver Software.
  
• 
  Select Search Automatically for Updated Driver Software.
  

Step 2: Check if there are any updates for display drivers available in Optional Updates; this might fix the issue. Refer to the following steps.

• 
  At the Start screen, type Windows Update.
  
• 
  Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.
  
• 
  When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.
  

Step 3: If the issue persists, I would suggest you to uninstall and reinstall the Display driver. Please follow the steps mentioned below to uninstall the display driver.

• 
  Open Device Manager.
  
• 
  Expand Display adapters.
  
• 
  Right-click the display card driver and click
  Uninstall.
  
• 
  Windows will prompt you to confirm the device’s removal. Click OK to remove the driver.
  
• 
  After the un-installation is complete, reboot your computer as soon as possible.
  

Computer will load the generic display drivers. Now, please go to the manufacturer’s website, download and install the compatible display card drivers for your computer and check.

All the above methods and steps holds good for Windows 10 as well.

Please ignore the steps that you have already performed.

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.