Windows 10: Display Resolution for two monitor have different settings

I bought a HP Pavilion with windows 10 home and im running 3 monitors. 1 32" LG TV and 2 LG Ultrawide monitors via a j5 create adaptor. For a while everything was running fine until the screen black out for a second the came back. The display resolution went from 1920x1080(recommended) to 2560x1080(and is also saying recommended). I've already tried updating the drivers for both my intel graphics card and trigger 6 graphics card but, nothing seems to revert it back to 1920x1080. Could someone please help?

:)

 

monitor display size

Hi Kathy,

This issue with monitor display can be caused by screen resolution problems.

As an initial troubleshooting step, try changing the screen resolution by following the steps below:

• Right-click on the desktop screen.
• Select Display settings.
• Click Display.
• Under Resolution, click on the drop-down menu and change the screen resolution.
  
  Note: You can select the most recommended resolution (1920 x 1080) if applicable and see if the issue will persist.

Let us know if you have any other concerns.

 

Monitor is detected but display resolution is not correct


One of two possibilities:

1. Driver is still not correct, as you don't have the listed resolution to go to recommended for that monitor. If it is using a driver win 10 installed and not the manufacturer, then you need to try the manufacturer driver, list the display driver from device manager and we can go from there.

2. Card in PC (Is it a card, or integrated mainboard graphics?) doesn't support that resolution, hence driver not listing it, etc.

Other possibility - what does the system show for the monitor listed in device manager?

 

External Monitor and Laptop Monitor Screen Resolution Issue


Settings > System > Display > Advanced display settings (at the bottom). Select the monitor you want to change the resolution on, then change the resolution setting in the drop down list.