Windows 10: Display scale and layout options disappeared Windows 10

I wanted to change some settings, and when I opened display settings, I found that they are all "grayed out". I cannot change the size of text, apps, cannot change display resolution - the options are there, but there's no way to select a wanted option. The option dropdowns are "gray".

I searched on possible solutions, and there were suggestion to check for Windows updates. Well, I downloaded all the updates - nothing change. I still cannot make the choices I was always able to make on Windows.

Please help.

:)

 

Scale & Layout

Hi,

Your question does not contain all the required information needed for us to help you. For us to better assist you, we'd like to ask the following information:

• Which Windows version and build are you using? Type winver in the search bar and press
  Enter to find out.
• Are you having issues changing with the scale and layout setting or you intend to change it?
• Are getting any error messages?

Meanwhile, most of the advanced display settings from previous versions of Windows are now available on the Display settings page.

• Select Start and select Settings >System>Display.
• If you want to change the size of your text and apps, use the dropdown menu under
  Scale and layout. In Windows 10, you can no longer change the text size of a specific item.
• To change your screen resolution, use the drop down menu under Resolution.
• To adjust your color calibration, search "calibrate display color" in the search box of Settings and follow the directions.
  
• If you don't see a setting you're looking for, try searching for it in the search box on the taskbar.
  

Let us know if you need further assistance.

 

Disable display scaling on high DPI settings. globe switch

Hi Lasse,

Thank you for being a part of Windows 10.

I appreciate you for providing details about the issue and your effort towards resolving it.

I suggest you to follow the below steps to customize the display scaling and check if it helps.

• Right click on the open area on the Desktop.
• Select the Graphics properties.
• Click on Display option.
• Click on the General settings from the left pane.
• Under the Scaling click on the Customize
  Aspect Ratio and try to customize.
• Click on Apply.
• If you want to reset the display scaling settings then follow till the above 4th step.
• Then under the Scaling click on the Maintain Display Scaling.
• Click on Apply.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Scale and layout problem

Open Start > Settings > System > Display

Make sure recommended settings are selected for Scale and Layout and Screen resolution.

Another thing you can try:

uninstall your display driver then restart

Boot to the Windows 10 desktop

Press Windows key + X

Click Device Manager

Expand Display adapters

Right click the current display adapter

Click Properties

Click Driver tab

Click Rollback driver if the option is available

If not

Right click the current display adapter

Click Uninstall

Exit Device Manager

Restart

If that does not work, try performing a system restore before this problem occurred.

I recommend you uninstall the KB4048955, KB4048954 (Windows 10 1703)

Microsoft issued an update for several versions of WIndows 10: KB4048954, KB4048955 that has caused issues with display drivers. If you know the make and model of your computer, you can try manually reinstalling the driver from the manufacturers website for
your video driver.

Press Windows key + R

Type: appwiz.cpl

Hit Enter

Click View installed updates

Select the recent update

(This is the update you want to uninstall KB4048955)

Right click it then click uninstall.

Restart then see if stability is restored.

The update might try to install again. So, try blocking it.

Is there an option or work around to block updates or hardware drivers that might cause problems?

Yes, Microsoft has released a KB update (KB3073930) that will let users block or hide Windows or driver updates.

You can download it at the following link:

https://support.microsoft.com/en-us/kb/3073930

If its the icons and toolbars, then Go back to Start > Settings > System > Display

Click in the Scale and layout list box, try another scale such as 125 to see if that works or play around with custom scaling.

Option 2:

Perform a repair upgrade

http://answers.microsoft.com/en-us/insider/wiki...