Windows 10: display struck issue please help me

Discus and support display struck issue please help me in Windows 10 BSOD Crashes and Debugging to solve the problem; this is my ASUS laptop, display issues. Please give me the solution of this problem . [ATTACH]... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by BalarkaGoswami, Oct 1, 2020.

  1. display struck issue please help me


    this is my ASUS laptop, display issues. Please give me the solution of this problem . display struck issue please help me 5826ff62-abc1-4012-b549-64b7408b5b45?upload=true.jpg

    :)
     
    BalarkaGoswami, Oct 1, 2020
    #1

  2. Display Issue Please Help

    Hi Ahmed,



    Thank you for posting your query in Microsoft Community. We appreciate your interest on Windows 10.

    I understand the inconvenience you are facing while scrolling down. We are glad to help you.



    To serve you better, let me know this:

    What exactly happens when you shut down the computer?



    I would suggest you to try the following steps and check:

    Step 1: Update the Display driver. Please follow the steps given below to update the display driver.

    • Click Start and go to Run.
    • In the Run prompt, type devmgmt.msc and then click
      OK.
    • Device Manager will open.
    • In Device Manager expand Display adapters.
    • Right-click the display driver and click Update Driver Software.
    • Select Search Automatically for Updated Driver Software.


    Step 2: Check if there are any updates for display drivers available in Optional Updates; this might fix the issue. Refer to the following steps.

    • At the Start screen, type Windows Update.
    • Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.
    • When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.


    Step 3: If the issue persists, I would suggest you to uninstall and reinstall the Display driver. Please follow the steps mentioned below to uninstall the display driver.

    • Open Device Manager.
    • Expand Display adapters.
    • Right-click the display card driver and click
      Uninstall
      .
    • Windows will prompt you to confirm the device’s removal. Click OK to remove the driver.
    • After the un-installation is complete, reboot your computer as soon as possible.
    Computer will load the generic display drivers. Now, please go to the manufacturer’s website, download and install the compatible display card drivers for your computer and check.



    Hope this is helpful. Feel free to contact us for further queries. We will be happy to assist.



    Regards,

    Jenith
     
    Jenith_James, Oct 1, 2020
    #2
  3. Display Issue with new update

    Hi Fletcher,

    Welcome to Microsoft community and thank you for posting your query.

    Sorry for the inconvenience caused to you. Let me help you to fix the issue.

    To assist you better, I would lie to know what is the make and model of the computer?

    The issue you are facing could be due to the display driver is outdated. Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below method.

    Method 1.

    I recommend you to uninstall/reinstall the display adapter driver and check. Follow the below steps:


    • Press Windows key + X and click on
      Device manager
      .

    • Locate for display adapter and click on it to expand.

    • Right click on the device and click on
      uninstall
      .

    • Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display adapter driver.
    If this doesn’t help to fix the issue. I suggest you to update the display adapter driver. Skip step3 from the above steps and right click on the
    device and click on update.

    Method 2.

    If the above method did not help to fix the issue, I would suggest you to
    go to the computer manufacturer website and download the latest display adapter driver. If the display driver is not available for Windows 10, try installing the available driver in compatibility mode and check.


    • Right-click on the setup file of the driver and select Properties.

    • Select Compatibility tab.

    • Check Run this program in Compatibility mode.

    • Let the driver install and then check the functionality.
    Hope it helps. Keep posting us with the status we will be glad to help you.
     
    Billion Debbarma, Oct 1, 2020
    #3
  4. Tenforo Active Member

    display struck issue please help me

    display issue

    Hello Peter,

    Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

    As per the description, I understand that you are experiencing issue with you are unable to sign in to Microsoft account because the bottom of the page disappears and you are unable to click next or I Agreed on the system.

    I certainly understand your concern and will try my best to help you.

    In order to understand the issue more clearly, I would request you to kindly provide me with the following information.


    • Are you able to access the computer? Are you able to login to the computer?

    • Are you playing the games in the same computer?
    If you are not able to access the computer, I would suggest you to follow the steps given below.

    To diagnose whether this issue occurs in
    “Safe Mode”
    , let’s reboot the computer in safe mode and check if the issue appears there as well.

    Safe mode is a diagnostic mode for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. This helps us in identifying whether the issue is due to some
    third party programs conflict. The word Safe mode appear in the concern of your monitor to identify which windows mode you are using.

    Follow the steps given below and check if that helps.


    • Type settings in search and click on Settings.

    • Click Update and recovery, and then tap or
      click Recovery.

    • Under Advanced startup, tap or click Restart now.

    • Once your PC restarts, on the Choose an option screen, tap or click
      Troubleshoot.

    • If you don't see the Startup Settings option, tap or click
      advanced options.

    • Tap or click Startup Settings.

    • Tap or click Restart.

    • On the Startup Settings screen, choose the
      Safe Mode.

    • Sign in to your PC with a user account that has
      administrator rights.
    If you are able to access the computer, I would suggest you to try the methods and check if that helps.

    Method 1:

    Run inbuilt Hardware & Device troubleshooter


    Let’s try running inbuilt Hardware and Devices troubleshooter to get the problem automatically detected and fixed. It checks for common issues and makes sure that any new device or hardware attached to your computer was installed
    correctly.


    • Press Windows + W keys on your keyboard to get the search option.

    • Type Troubleshooting and click
      Troubleshooting.

    • Now click on view all option.

    • Click on Hardware and Device and follow the prompts to run the troubleshooter.
    If the issue persists, follow method 2

    Method 2:

    Step 1: Update the Display driver.
    Please follow the steps given below to update the display driver.


    • Click Start and go to
      Run.

    • In the Run prompt, type
      devmgmt.msc
      and then click OK.

    • Device Manager will open.

    • In Device Manager
      expand Display adapters.

    • Right-click the display driver and click
      Update Driver Software.

    • Select Search Automatically for Updated Driver Software.
    Step 2: Check if there are any updates for display drivers available in Optional Updates; this might fix the issue. Refer to the following steps.


    • At the Start screen, type Windows Update.

    • Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.

    • When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.
    Step 3: If the issue persists, I would suggest you to uninstall and reinstall the Display driver. Please follow the steps mentioned below to uninstall the display driver.


    • Open Device Manager.

    • Expand Display adapters.

    • Right-click the display card driver and click
      Uninstall.

    • Windows will prompt you to confirm the device’s removal. Click OK to remove the driver.

    • After the un-installation is complete, reboot your computer as soon as possible.
    Computer will load the generic display drivers. Now, please go to the manufacturer’s website, download and install the compatible display card drivers for your computer and check.

    You may also refer to the following website below to download the drivers for the Graphics card.

    http://support.amd.com/en-us/download.

    The above steps holds good for Windows 10 as well.

    For more information:

    I would suggest you to refer to the suggestions provided by
    “Andre Da Costa” replied on January 22, 2015 in the following Microsoft Community link.

    Frequently Asked Questions: Windows 10

    http://answers.microsoft.com/en-us/...ndows-10/5c0b9368-a9e8-4238-b1e4-45f4b7ed2fb9

    I hope this information is helpful.

    Please do let us know if you need any further assistance, we will be glad to assist you.

    Thank you.

    Jayant
     
    Tenforo, Oct 1, 2020
    #4
Thema:

display struck issue please help me

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