Windows 10: Displaying in Wrong Resolution

I have a monitor which displays 1440x900 but when I go into settings to try to change the resolution, it only gives me a few options, non of which are the correct resolution. This results in an incorrect aspect ratio and stretching. I've tried uninstalling the display adapter and restarting my computer so it installs the latest drivers, but it did nothing. I used the DirectX diagnostic tool and the name of the display adapter is "Microsoft Basic Display Adapter" but the chip type says "NVIDIA." I assumed that I needed NVIDIA drivers, but I needed to know what drivers to download. Unfortunately I can't find any more information on the graphics except the manufacturer, so I'm unable to download the correct drivers.


I'm not a noob when it comes to computers but this one has got me stumped.

:)

 

Display resolution keeps changing

Hi Rick,

It might be caused by a faulty driver that's why your display resolution keeps changing. We
suggest that you uninstall and reinstall the display driver, see steps below:

• Press Windows key + X and click on
  Device Manager.
• For graphics cards, expand the Display adapters category, right click your graphics card and select Uninstall.
• Restart your PC and Windows will attempt to reinstall the driver.

Let us know if you have any other questions.

 

Resolution?

Hi Ryan,

Welcome to Microsoft Community.

I understand that you want to change the screen resolution in Windows 10. We will assist you to resolve this issue.

Before we proceed, we require more information to assist you better.

• What are the options you are getting?
• How exactly are you trying to change the screen resolution?

I suggest you to follow the steps provided below to change the screen resolution.

• Right click on desktop.
• Select Display settings.
• Click on Advance display settings.
• Under resolution drop down, you can select the option 1600x900.

Hope this information is helpful. For any further assistance on Windows, feel free to post your query on Microsoft Community Forum.

Thank you.

 

Help! Windows 10 changed my resolution and can't see anything!!

Hi Etan,

We appreciate you for being part of Windows 10.

Monitors can support resolutions that are lower than their native resolutions, but text won't look as sharp and the display might be small, centered on the screen, edged with black, or stretched. It is recommended to set the screen resolution of the display
to the (Recommended) native resolution to get the best display on your monitor. Your screen resolution needs to be at least
1024x768 to have multiple windows and apps on your screen at the same time.

Kindly follow the below methods and check if it helps.


Method 1:


I suggest you to set the Display Resolution on your monitor to the recommended level. Follow the below steps

• Open the Start menu and type Settings in the search bar.
  
• Click on System and select Display.
• Make sure that you have set the Change the size of the text, apps and other items to 100%
  recommended.
• Click on Advanced display settings.
• Select the monitor and make sure that you have selected Resolution
  to 1920*1080 Recommended.

If the issue still persists, then follow the below method.



Method 2:


I suggest you to update the display adapter　then try to change the screen resolution.

Follow the steps given below to uninstall and reinstall the display drivers.　　

• Press Windows key + X and select Device Manager.
  
• Search for Display Adapters and expand it.
• Right click on the Display Adapters and select Uninstall.

If the issue still persists, I suggest you to contact the manufacturer to download the latest display adapters.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.