Windows 10: Displaying wrong account and security settings not working

Discus and support Displaying wrong account and security settings not working in Windows Hello & Lockscreen to solve the problem; I've been struggling with this issue. It's been a week or so since I changed my primary alias in my Microsoft account, but then I decided to change it... Discussion in 'Windows Hello & Lockscreen' started by BrokenAccountPlsHelp, May 12, 2020.

  1. Displaying wrong account and security settings not working


    I've been struggling with this issue.

    It's been a week or so since I changed my primary alias in my Microsoft account, but then I decided to change it back to the first I had in use. After that, all my PC account settings and info displayed the wrong data: first, my user name disappeared; the email attached to my PC admin account still displayed the alias I assigned before changing it to the first I had for example, it displayed "email 2" instead of "email 1" in Account>Your Info, and also in the PC Sign-in screen; for last, my PIN was removed and can no longer be added as a Sign-in option, every time I try to add a PIN it shows a message that says "We weren't able to set up your PIN. You can try again, or skip this step and set up a PIN later.".

    In contrast to the data displayed in my PC, all my Microsoft account info seems to be right but only in the Microsoft web page.


    Thanks for the help beforehand.

    :)
     
    BrokenAccountPlsHelp, May 12, 2020
    #1
  2. angus Win User

    Settings can't be opened using the built-in administrator account


    Hello,
    Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
    I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
    I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
    Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
    I can access settings in Safe Mode but this will not allow me to create a new account.
    Any help/suggestions will be greatly appreciated.
    Cheers
     
    angus, May 12, 2020
    #2
  3. The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation.

    Hi Dinny,

    Error "The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation" may occur due to a system file corruption. For us to properly
    assist you, provide more information by answering these questions:

    • May we know what prompted you to install UC browser?
    • Are you using a local or Microsoft account to sign in on your computer?
    • Aside from using Malwarebytes Adwcleaner, what troubleshooting steps have you tried so far to resolve the issue?

    Your reply is highly appreciated.
     
    Dhavelyn Mer, May 12, 2020
    #3
  4. Displaying wrong account and security settings not working

    Display and sleep settings

    Hi,

    In order to help you with the issue about the display and sleep settings, kindly answer the following questions:

    • Have you tried the troubleshooting steps suggested by MVP Andre Da Costa? If you did, what were the results?
    • For us to avoid redundancy of the troubleshooting process, what were the other steps you have done to resolve the issue?

    We look forward to your next post.

    Regards.
     
    Jesrael Bor, May 12, 2020
    #4
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Displaying wrong account and security settings not working

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