Windows 10: Doby Atmos not working

Since I have updated to update 1809 doby atmos has stopped working now I can't select it?

:)

 

Doby Atmos not working

Since I have updated to update 1809 doby atmos has stopped working now I can't select it?

 

Dolby Atmos

We would like to confirm if you have check if you Dolby Atmos can be dectect by your computer?

We suggest that you check if its being detected by following these steps:

• At the bottom right side of your screen, where the Time and date can also be located, look for the
  sound icon.
• Right click on the sound icon, a smaill window will pop up with the Sound
  menus.
• Click on the Playback Devices.
• The Sound window will appear with the Playback
  tab.
• Look for Dolby Atmos to make sure that it is properly installed.

If its not on the list in Playback Devices, kindly check if its listed in Device Manager by:

• From the Start menu, type in Device Manager, then
  Enter.
• Then click the Sound, video and game controllers driver.
• Look for Dolby Atmos, then right click on it, then click
  Unintall.
• Once done, remove your Dolby Atmos device and restart you computer.
  

After your computer has restarted and your are in the Desktop screen of your computer, connect your Dolby Atmos device. It should automatically be installed in your computer by giving you prompts. Once successfully installed, kindly check if it is detected
now by you computer in Playback Devices.

We'll be waiting for your update.

 

Doby Atmos not working

Hi El1teDan

I am Vijay, an Independent Advisor. I am here to work with you on this problem.

Please try these steps and check after each step. If these don't work, let me know. I will provide further troubleshooting steps.

1. Run Troubleshooter

Windows Key+i > Update & security > Troubleshoot > Playing Audio > Run the troubleshooter

2. Take actions related to Audio Driver

Windows Key+X > Device Manager > View tab > Show hidden devices > Sound, Video & game controllers > Right Click on the entry below (if more than one, then you will have to repeat the steps for all) > Properties > Driver Tab >

A. Roll Back - If Roll back driver is enabled, roll it back

B. Update - Update driver

C. Download and reinstall the driver from computer manufacturer's website - If you face issue, let me know your computer make and model?

3. Check Speaker / headphone is not disabled and is set as default

Type Sound in Windows Start Seach box > Click Sound > Under Playback tab, right click on an empty space and select, Show disconnected devices and Show disabled devices > Select Speaker and click on Properties and make sure that it is is enabled > You may also
check if the Speaker that you are using is set as default.

4. Run Built-in & Guided Walk through Windows Update troubleshooter

Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter

Guided Walk though -
https://support.microsoft.com/en-us/help/10164/...

5. I would recommend that you perform a Windows 10 repair upgrade. Repair upgrade fixes all Windows errors and retains all files, applications and settings. (You will not lose any data while backup is a good idea) Below is a good guide to perform repair upgrade

https://www.tenforums.com/tutorials/16397-repai...

Do let me know if you require any further help on this. Will be glad to help you.

Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product
advertised on the site before you decide to download and install it.

Source -
https://support.microsoft.com/en-us/help/402699...