Windows 10: Document Not Responding

Discus and support Document Not Responding in AntiVirus, Firewalls and System Security to solve the problem; What should I do when the document is not responding..? the document is small, only 18k in size.. even my file explorer was like that before when i... Discussion in 'AntiVirus, Firewalls and System Security' started by Juvyann Rape, Jan 11, 2019.

  1. Document Not Responding


    What should I do when the document is not responding..? the document is small, only 18k in size.. even my file explorer was like that before when i tried to open a file but now it's fine.. but the document is still not responding.. would this mean that it is corrupted or something..?please help..

    :)
     
    Juvyann Rape, Jan 11, 2019
    #1
  2. 3Colors Win User

    Windows Updated(16299.309).KB4088776 Restart is required to complete.


    Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

    Thanks for the suggestions and for the time to respond Document Not Responding :) Best regards.


    And thanks for the tip of that program, I'll have it on my list.
     
    3Colors, Jan 11, 2019
    #2
  3. Downloads folder is the Documents folder

    Hi Chris,

    Thank you for posting your query on Microsoft Community.

    I suggest you to Restore to Default the folders and document settings and see if it helps.

    Step 1:

    Please follow below steps and check if it helps.

    • Go to Download folder.
    • Right click on the Download Folder and go to Properties.
    • In Properties go to Location tab.
    • In location Tab Click on Restore Default.


    Step 2:

    Please follow below steps and check if it helps.

    • Go to Documents folder.
    • Right click on the Document folder and go to Properties.
    • In Properties go to Location tab.
    • In location Tab Click on Restore Default.
    After performing above steps change the settings as you required and check if it helps.

    Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

    Thank you.
     
    Prabhavathi Patil, Jan 11, 2019
    #3
  4. marinro Win User

    Document Not Responding

    Folder Freeze when trying to click on a Word Document. HELP

    Hi there,

    I came across a very weird bug/issue.

    Use Case

    Step 1: Create a word document on Desktop and name it TestFreeze

    Step 2: Test that you can open the word document and write something like 'Testing freeze folder' ->save it

    Step 3: Create a folder on Desktop and name it FreezeMe

    Step 4: Copy 'TestFreeze' document in the 'FreezeMe' folder

    Step 5: Open the 'FreezeMe' folder and select/click 'TestFreeze' document

    Result: Folder Not Responding

    Additional Information

    I have run some tests and it does not matter:

    • if it is a new or old Microsoft word file
    • if the document has content in it or not
    • if it has a long/short name or special characters
    • it does not matter the folder or the name of the folder in which you put the file in
    I also tried with an excel file and seems that I do not experience the same issue.

    Microsoft version: 16.0.9330.2073

    Windows version: 10.0.17134 Build 17134 with all updates up to date

    If there is anything else I can provide to help sort this out, please do let me know.

    Opened to any suggestions on how to fix this, as it is very frustrating.

    Thanks
     
    marinro, Jan 11, 2019
    #4
Thema:

Document Not Responding

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