Windows 10: Does anyone know how to gain full access to the windows defender ?

I recently switched to another account on my Lenovo laptop and I gave the account the admin role since I wasnt going to use the previous one. Then I reseted my laptop and I found out that that I cant access the defender, its just blank. It tells me that my IT administrator doesnt have access to this app. I have tried countless of solutions for this and nothing has worked. I managed to get into the system through regedit and tried to restart/fix it manually, but realised I cant even make changes there. Please if anyone knows how to fix it I would appreciate it.

:)

 

Cannot gain access in Windows 10

Hi,



Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.



Please share the details.

• 
  What do you mean by “cannot gain access”?
  
• 
  Are you able to boot in to login page?
  
• 
  What is the status when you enter the password?
  
• 
  Do you see any error code or error message on the screen?
  

As a work around, if you are using Microsoft Account, I suggest you to connect with internet and check if it helps.



Please reply with the details and updated status of the issue. We will be happy to assist you accordingly.

 

W10 can connect to wider internet but cannot access web pages

I have an odd issue with my W10 laptop linked to Sky broadband in the UK via wifi using a Sky router. The effect is that while I can actually access the internet (I can send and receive emails using Outlook and can connect to other machines using TeamViewer) I cannot access any web site (Google, BBC etc). There is no specific error message, merely that the access request timed out and a suggestion that it may be to do with proxy. I have tried the following:

1. Other systems (W10 and ios) can access web sites using the same Sky router (therefore probably not a router problem)
2. I have sent and received emails using Outlook, so the broadband connection is working (probably not a Sky problem)
3. I have tried two different browsers (Firefox and Edge), no connection (not a browser problem)
4. I am using Windows Defender and have:
   1. Made sure that Firefox is in the list of allowed systems in its Firewall, no connection after a reboot
   2. Turned off the Firewall and tried again - no connection

My next step will be to re-install Windows, but has anyone got any other suggestions? Could it be some sort of virus (I have carried out a complete virus check using Defender) So - any suggestions?

 

Windows Defender problem

Hi Ernst,

To troubleshoot this issue, we suggest that you check the Windows Defender service if it's running. If you are using a third party spyware/malware program, it may disable the Windows Defender service. To do this, please follow the steps below:

• Press Windows + R key.
• Type services.msc.
• Right-click Windows Defender service and click
  Start.

Let us know the result.