Windows 10: Does Cortana No Longer Work?

Discus and support Does Cortana No Longer Work? in Cortana to solve the problem; Since updating Windows 10 to version 1903 last week, Cortana no longer responds. The microphone icon is gone in the search bar which I understand is... Discussion in 'Cortana' started by FamilyResearch, Jul 16, 2019.

  1. Does Cortana No Longer Work?


    Since updating Windows 10 to version 1903 last week, Cortana no longer responds. The microphone icon is gone in the search bar which I understand is Microsoft's doing to separate Cortana and Search. I see the circle after the search bar which is the Cortana icon, and I learned that 'Hey' is no longer needed to call on Cortana. I have tried several times to call out to Cortana by voice, it worked just one good time and after that Cortana doesn't respond, I have to click on the icon.


    Is this part of the Windows 10 version 1903 update? Why does Cortana no longer respond to calling? I check my settings to make sure everything is on and enabled that should be, I checked/troubleshooted my microphone to make sure Cortana could hear me, my volume is turned up as high as possible, everything is working like it use to. Cortana doesn't respond any more, is this part of the new Windows 10 update?

    :)
     
    FamilyResearch, Jul 16, 2019
    #1

  2. Cortana No longer works correctly

    That is my problem: "MY STUFF" no longer shows up as a search criteria. All I get is feed-back found on the web. My computer is no longer in the search, nor is my external drive.
     
    ChristineTimchek, Jul 17, 2019
    #2
  3. mfw884 Win User
    Cortana and Search Box no longer working after windows refresh

    Hi Nachappa,

    Thanks for your quick response. To answer your questions:

    • Per your suggestion, I tried Safe Mode. The problems still existed in Safe Mode. As a side note - I realized in the process that my power button has disappeared from the sign in screen, so I had to activate Safe Mode from Settings. Not sure if that is
      related to the Cortana issue or not.
    • I ran sfc/scannow. It came back that there were some corrupted files, but they could not be fixed. I restarted the computer, and the search bar/Cortana still wouldn't work.
    • I ran all three Dism prompts and they all came back as having successfully completed. I restarted the computer, and the search bar/Cortana still wouldn't work.
    What would you suggest as a next step?

    Thanks,

    Maria
     
    mfw884, Jul 17, 2019
    #3
  4. Does Cortana No Longer Work?

    Cortana not working

    Hi,

    Just to ensure that the settings are configured correctly, please try the steps below.

    This issue may occur if location settings are not turned on for Cortana.

    To turn on location settings for Cortana, I suggest you to try these steps and check if it helps.




    • Click on Start Button and type Location in the search.

    • Open Location Privacy Settings.

    • Under the option "choose apps that can use your location" check if Cortana is turned on.

    • If not turn on and check if it helps.


    Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.
     
    Joy Kemprai, Jul 17, 2019
    #4
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Does Cortana No Longer Work?

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