Windows 10: Does Microsoft Anvitirus has any possibilities being hijacked ?

The problem that i've found recently on one my client PC that had windows 10 installed in it, when ever he installed a game or any software then taking a restart on his windows would cause the previously installed things getting crash requiring him to reinstall the software & games. this is really tidious... i looked up onto event viewer this is what found. multiple errors caused by KJiiXz.exe. further more i traced it back and found nothing in that folder. do quick full scan had no clue neither. -

:)

 

Microsoft Edge Hijacked by yahoo

Hi,



Thank you for posting your query in Microsoft Community.

• 
  What do you mean by Microsoft Edge hijacked by yahoo?
  
• 
  What is the exact issue that you’re facing with Microsoft Edge?
  
• 
  What are the steps have you tried?
  
• 
  Since when are you facing the issue?
  

Reply with necessary information so that we can assist you better.

Thanks and Regards.

 

Browser hijacked by safesurfs.com Malware

After reading what you went through I would strongly suggest you read the advice of Monkey57 and try his steps. Normally

Browser hijackers don't show this kind of behavior and more could be going on. Normally I don't suggest Resetting your computer but in this case....

 

Windows 10 possible hijacked machine??

Hi Peter,

In order to help you better, could you please confirm a couple of things.

• Have you upgraded to Windows 10 recently?
• Have you made any changes in gpedt?

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to run the memory diagnostic tool from the below steps and check if it helps.

• Type memory diagnostic and click on the Windows Memory Diagnostic.
  
• Click on Restart now and check for the problems (Recommended).
  
• Follow the on-screen instructions.

Method 2: If you are facing any issues with booting the computer then I suggest you to perform start up repair, download and create a bootable media from the Windows 10 ISO and then repair your computer to check if it helps to recover the
Operating System.

Download official ISO media for Windows 10 from Microsoft:

Download Windows 10

Insert the disk in your DVD drive and press any key to start loading Windows from the Installation Disk.

Perform the following steps to perform a repair:

• Choose the Language and then proceed to Next.
• Choose Repair your computer at the Install Now screen.
• Click on Advanced Options.
• Click on Troubleshoot.
• Click on Startup repair.
• Follow the on screen instructions and check if it helps.

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.