Windows 10: does not see any option to change the age of my child in the family settings in my...

Discus and support does not see any option to change the age of my child in the family settings in my... in User Accounts and Family Safety to solve the problem; hello, My son is a minor & I have added him as a child in my microsoft account. I want to change his DOB now but do not see any option for that.... Discussion in 'User Accounts and Family Safety' started by Gautam Mohanty, Nov 20, 2020.

  1. does not see any option to change the age of my child in the family settings in my...


    hello,

    My son is a minor & I have added him as a child in my microsoft account.

    I want to change his DOB now but do not see any option for that.


    any ideas how to do that ? I have tried that in edge, vivaldi, firefox & chrome. Same problem everywhere. Deleted cache/cookies too.


    Next do you know why the mail app does not open for a child account ? is it because of his age which is 12 yrs. ?

    :)
     
    Gautam Mohanty, Nov 20, 2020
    #1

  2. Changing a child's age

    my youngest child accidentally set up our eldest childs account and entered their age incorrectly. When i log into our family account as me (adult) i can see my child's account. When i select "manage profile" for our child it takes me to a site that tells
    me about privacy changes in the US and South Korea (we are in Australia...). There is no option to change anything. It does give me an option to change restrictions which simply takes me back to the overview screen on me and my children.... loops. Any ideas?

    thanks
     
    JeffLewis1, Nov 20, 2020
    #2
  3. Brink Win User
    Family Settings - Manage for Child in Windows 10


    UPDATE: Email from Microsoft.

     
    Brink, Nov 20, 2020
    #3
  4. Noor_Azam Win User

    does not see any option to change the age of my child in the family settings in my...

    Something went wrong message when my child clicks join family link in the email.

    Hello,

    Thank you for writing to Microsoft Community Forums.

    • Is the Child account a Microsoft account?

    The issue might be due to the age verification, hence I suggest you to verify the child’s age by logging in with child’s account on
    account.microsoft.com/family and verify the age.

    I also suggest you to refer the article
    Add members to your family group to get more information on adding members to your family account.

    Regards,

    Noor Azam S

    Microsoft Community – Moderator
     
    Noor_Azam, Nov 20, 2020
    #4
Thema:

does not see any option to change the age of my child in the family settings in my...

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