Windows 10: Does someone know how to track screen time with windows family

Discus and support Does someone know how to track screen time with windows family in User Accounts and Family Safety to solve the problem; I want to know how to check your screen time usage, because of the limit I want to manage my time and the 15/2 minute prompts aren't enough.... Discussion in 'User Accounts and Family Safety' started by MiksBumbulis, Jul 10, 2019.

  1. Does someone know how to track screen time with windows family


    I want to know how to check your screen time usage, because of the limit I want to manage my time and the 15/2 minute prompts aren't enough.

    :)
     
    MiksBumbulis, Jul 10, 2019
    #1
  2. Anonimiss Win User

    Family Screen time is not working!

    I had this exact problem and these are the steps I took to get the issue resolved:

    • Navigate to family safety settings and remove the child from the family having issues.
    • Login to the childs account and launch Settings (windows key + i)
    • Click the Accounts icon and select Sign in with local account instead
    • Follow the steps to change to a local account. When completed, Login back to your account (admin account)
    • Go back to the family safety settings and add your child back to the family group.
    • Access your childs email address to accept the family invitation
    • Verify the child now shows properly in the family settings and that the screen times are still correct.
    • Login to the childs account and launch Settings (windows key + i)
    • Click the Accounts icon and select Sign in with microsoft account instead
    • Your family settings should now take affect.

    I know this is pretty tedious, but like I said, it worked for me. If you are still having trouble, I suggest contacting support and they can help walk you through the steps to get it resolved.
     
    Anonimiss, Jul 10, 2019
    #2
  3. Junaid_A Win User
    Microsoft Family Screen Time

    Hi Laurel,

    Thank you for writing to Microsoft Community forum.

    This could happen when the child account fails to sync with the server. I suggest you to try the steps listed below and check if it works:

    • Open
      File Explorer
      and navigate to the following location:
    • C:\ProgramData\Microsoft\Windows\Parental Controls


      Note:
      The above mentioned directory is hidden, copy and paste the same location on the search bar in the File Explorer to access it.
    • Delete the contents in the
      \\settings
      directory of the Parental Controls folder.
    • Reboot the machine to see if the issue persists.

    If the issue persists, you may want to remove the child account from Microsoft family and add it again.

    • To know how to remove an account from Microsoft Family, refer:

      Remove members from your family group
    • To know how to add an account to Microsoft Family, refer:

      Add members to your family group

    Regards,
     
    Junaid_A, Jul 10, 2019
    #3
  4. Does someone know how to track screen time with windows family

    time limits in family not working

    Hi Barbara,

    We would like to know more details about your concern about the Family Safety time limit that is not working so we can better assist you. Kindly answer the following:

    • Does it happen only with particular child account?
    • What troubleshooting steps have you done so far?

    In the meantime, we would suggest that you refer to this
    support link
    on how to set up screen time limits for your child.

    We look forward to your response.
     
    Marilou Ser, Jul 10, 2019
    #4
Thema:

Does someone know how to track screen time with windows family

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