Windows 10: Dolby Access for Windows 10 - purchase restoration

Discus and support Dolby Access for Windows 10 - purchase restoration in Microsoft Windows 10 Store to solve the problem; Earlier I bought Dolby Access for Windows 10 through my account. But a few months ago I updated the hardware on my computer and reinstalled Windows... Discussion in 'Microsoft Windows 10 Store' started by AlexHitch, Apr 19, 2021.

  1. AlexHitch Win User

    Dolby Access for Windows 10 - purchase restoration


    Earlier I bought Dolby Access for Windows 10 through my account.

    But a few months ago I updated the hardware on my computer and reinstalled Windows 10. And now I am offered to buy it again, why, if I already bought it in my personal Microsoft store?



    How can I restore my purchases?

    :)
     
    AlexHitch, Apr 19, 2021
    #1
  2. Ahhzz Win User

    Windows 10 Tweaks

    Pressing “Windows+Pause Break” (it’s up there next to scroll lock) opens the “System” Window.

    Windows 10: In the new version of Windows, Explorer has a section called Quick Access. This includes your frequent folders and recent files. Explorer defaults to opening this page when you open a new window. If you’d rather open the usual This PC, with links to your drives and library folders, follow these steps:

    • Open a new Explorer window.
    • Click View in the ribbon.
    • Click Options.
    • Under General, next to “Open File Explorer to:” choose “This PC.”
    • Click OK


    credit to Lifehacker.
     
    Ahhzz, Apr 19, 2021
    #2
  3. Jose Est Win User
    I ALREADY BOUGHT DOLBY ACCESS

    Hi Yvonne,

    We checked the Dolby Access app in the Store, and we found out that Version 2.1.30 & 2.1.31 has a known issue where customers that purchased it can't enable Dolby Atmos for Headphones after the purchase.

    Since you've already provided feedback and contacted Dolby support, we suggest waiting for the app developer to create a fix for this issue. They're already aware of it and it seems they regularly update the app to resolve bugs.

    Don't hesitate to let us know if you have any other concerns.
     
    Jose Est, Apr 19, 2021
    #3
  4. Dolby Access for Windows 10 - purchase restoration

    Dolby Home Theater missing on windows 10

    Hello,

    Thank you for posting your concern here in Microsoft Community and welcome to the Windows 10 Family.

    From the description of the issue, I understand that you are unable to access the Dolby Home Theatre feature in Windows 10 and you no longer see the
    Dolby icon on the Taskbar.

    As an initial recommendation, check if the icon for Dolby Home Theatre can be enabled.

    1. Click System > Notifications & actions and then click on Select which icons appear on the taskbar.

    2. Scroll through the list and look for some process that has comments Dolby Home Theater

    If the above fails, I would suggest you to re install the software and check. However, if the application still denies to work, try to run the program in Compatibility Mode. Follow below steps.

    • Right-click on the driver setup file and click on ‘properties’.
    • Click on the ‘compatibility’ tab and check the box
      ‘Run this program in compatibility mode for’ and
    • Select Windows 7 operating system from the drop down menu and proceed with the installation.
    • Once this is done, restart the computer and check if the issue persists.

    Hope the above information was helpful.

    Thank you.
     
    Sayan_Ghosh, Apr 19, 2021
    #4
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Dolby Access for Windows 10 - purchase restoration

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