Windows 10: Dolby Advance Audio stopped working

After the update Dolby Advance Audio v2 stopped working

:)

 

Dolby Advanced Audio and Dolby Digital Plus Advanced Audio

I upgraded to Windows 10. On the Control Panel, both Dolby Advanced Audio and Dolby Digital Plus Advanced Audio are listed.

Neither one is listed in Device Manager. When I click on Dolby Advanced Audio, It says, "Unable to start the Dolby Audio Driver. Restart the computer or reinstall the driver". Clicking on Dolby Digital Plus Advanced Audio the app opens. Do I really need both?
Both are listed on Programs and Features.

 

Dolby Advanced Audio and Dolby Digital Plus Advanced Audio

Hi Polaris,

We appreciate you for being a part of Windows 10.

I understand that you are able to use the Dolby Digital plus Advanced Audio and not able to use the Dolby Advanced Audio.

As you get the error “Unable to start the Dolby Audio Driver. Restart the computer or reinstall the driver”, this error might occur if the driver is not installed properly or it is not up to date. I suggest you install the
Dolby audio drivers. Refer to the following article to update all the drivers available in Windows 10.

How to: Install and Update drivers in Windows
10



As the both Dolby Digital plus Advanced Audio and Dolby Advanced Audio are listed under the programs and features, you may uninstall the Dolby Advanced Audio through Programs and features.

• 
  Press Windows + X keys on the keyboard, select
  Programs and features.
  
• 
  Right click on the Dolby Advanced Audio and click on
  Uninstall.
  
• 
  Click on OK if any window prompts.
  

After uninstalling the Dolby Advanced Audio, you may reinstall it again through the setup file (If you have) or from the Dolby support.
I suggest you to refer to the suggestions provided by
Santosh_Rai on October 15, 2015 in the below thread and check if it helps you to install the
Dolby Advanced Audio drivers.

Dolby Advanced Audio v2 Error (Windows 10)

Note:
Please be informed that it is your wish to use the both “Dolby Advanced Audio” and “Dolby Digital plus Advanced Audio” or any one of the audio as per your requirement.

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

my dolby advance audio stopped working

i upgraded my PC acer aspire v5 571p since july 2015 everything was working perfectly but after recent update my dolby advance audio stopped working telling me that i need to get new version and my laptop was shown to be compatible with windows 10 but when
i checked on acers website it wasnt listed there. please is there anything i can do to fix this issue?

Original title: drivers problem