Windows 10: Dolby advanced audio v2 (Windows 10 don-t work)

Hello guys!I have a problem with advanced audio v2 on windows 10 don-t work



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Windows 10 Dolby Advanced audio v2 don-t work

I upgraded my All in one Pc from windows 8.1 to 10 and dolby advanced audio just doesn't work. It doesn't give any messages or anything it just doesn't work. Need help.

 

Windows 10 Dolby Advanced audio v2 don-t work

Hi Vlad,



Thank you for posting your query in Microsoft Community.

This issue seems to be due to the incorrect/incompatible audio card drivers on the computer. I would suggest you to uninstall the existing Audio Card Drivers and then reinstall the latest Windows 10 compatible Drivers for your computer model.

Uninstall and Reinstall the Audio Card Drivers



Uninstall the Device Drivers

• Press “Windows Logo” + “X” keys on the keyboard.
• Click on “Device Manager” from that list.
• Search for the Audio device from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device”
  you may select that and then remove the corrupted drivers from the computer.
• Follow the on-screen instructions to complete it and the restart the computer if prompted.

After the restart, please open the Device Manager again and then click on the “Scan for hardware changes” button. Check if Windows detects the Audio Card device and installs an appropriate driver
automatically. If the issue still persists, then try the next step. Reinstall the latest Windows compatible Audio Drivers.

Do let us know if you have any other queries pertaining to Windows in the future. We will be happy to help.

 

Did you update all drivers? Are there any errors showing in Device manager?

 

Ye all drivers up-to-date.

 

But I have one unkwon device code 28 ..

 

Make sure you install audio drivers from the manufacturer, not generic Microsoft drivers. Probably the application tries to detect if it is running in allowed hardware by examining some aspect of the drivers. If you have generic drivers installed, then your audio card does not pass the test and is not allowed to run the application. Visit manufacturer's site and download the driver from there. You may also have to uninstall and reinstall the application.

Right-click on the unknown device and select Update drivers to see if Windows can automatically install it. If not, right-click, select Properties and go to the Details tab. From the dropdown list select hardware IDs and post here the vendor ID (VID or Ven) and the product ID (PID or Dev) so we can Google it and find out what it is.