Windows 10: Dolby Atmos issue on Denon AVR 2600H with Windows 10

Hello,when i use Dolby Atmos games on my windows 10 PC the Denon AVR show "multi in" instead "Dolby Atmos".the strange thing is that when i play Dolby Atmos example videos included in Dolby Access App, the Denon AVR show "Dolby Atmos".Again if i play Dolby Atmos content in Apple TV 4k or in 4k blu ray player Denon show "Dolby Atmos" as expected.

So the problem seems to be in Dolby Atmos with Windows 10 PC.Anyone have a fix for this issue?

:)

 

Windows not allowing me to select Dolby Atmos

Hi,

When I select Dolby Atmos for home theater in the Spatial Sound format window of my Denon AVR device properties it defaults back to "Off", ie. I can't select it.

It previously worked without issue.

Please help.

 

Dolby Atmos for home theater option is missing.

My set up: I have Denon AVR X4400H connected to my Nvidat Titan x (Pascal) via an HDMI cable. I have my monitor connected to it via the display port cable. I have 5.1.2 speaker set up connected to the receiver and they all work fine.

Denon is the default playback device. When I attempt to go to spacial sound, I do not see an option to enable Dolby Atmos for home theater. I only have an option for headphones which I can enable and it works fine as far as I can tell. When I use Atmos for
headphones and play Atmos content from the Dolby Access app, my receiver displays Dolby Atmos as the source input type.

I've tried reinstalling Nvidia sound drivers and Dolby Access app to no effect. The option to enable Dolby Atmos for home theater is missing.

 

Dolby Atmos

We would like to confirm if you have check if you Dolby Atmos can be dectect by your computer?

We suggest that you check if its being detected by following these steps:

• At the bottom right side of your screen, where the Time and date can also be located, look for the
  sound icon.
• Right click on the sound icon, a smaill window will pop up with the Sound
  menus.
• Click on the Playback Devices.
• The Sound window will appear with the Playback
  tab.
• Look for Dolby Atmos to make sure that it is properly installed.

If its not on the list in Playback Devices, kindly check if its listed in Device Manager by:

• From the Start menu, type in Device Manager, then
  Enter.
• Then click the Sound, video and game controllers driver.
• Look for Dolby Atmos, then right click on it, then click
  Unintall.
• Once done, remove your Dolby Atmos device and restart you computer.
  

After your computer has restarted and your are in the Desktop screen of your computer, connect your Dolby Atmos device. It should automatically be installed in your computer by giving you prompts. Once successfully installed, kindly check if it is detected
now by you computer in Playback Devices.

We'll be waiting for your update.