Windows 10: Dolby Atmos not working on Windows 10

Dolby Atmos is an innovative surround sound technology that is created to enhance your audio listening experience on various devices including Windows 10 devices. If you notice that Dolby Atmos for one reason or the other is not working on your PC, you can try the solutions in this post to resolve the issue.

Dolby Atmos not working




If you’re faced with this issue, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.

1. Run Audio Troubleshooter
2. Update sound drivers
3. Rollback sound drivers
4. Reset Dolby app
5. Uninstall and reinstall Dolby app
6. Ensure Audio Services is running
7. Perform System Restore

Let’s take a look at the description of the process involved concerning each of the listed solutions.

Before you try the solutions below, check for updates and install any available bits on your Windows 10 device and see if Dolby Atmos now works as normal.

1] Run Audio Troubleshooter




You begin troubleshooting Dolby Atmos not working issue by running the Windows 10 in-built Audio Troubleshooter. If this doesn’t help, try the next solution.

2] Update sound drivers


Updating the sound drivers installed on your Windows 10 PC is one of the most effective solutions to fix Dolby Atmos issue.

You can either update your drivers manually via the Device Manager, or you can get the driver updates on the Optional Updates section under Windows Update. You can also download the latest version of the driver from the sound card manufacturer’s website.

3] Rollback sound drivers


If updating the sound drivers didn’t resolve the issue, you can roll back the driver to an earlier version that was working.

4] Reset Dolby app


You can reset the Dolby app and see if that helps.

5] Uninstall and reinstall Dolby app


If resetting the app fails to resolve the issue at hand, you can uninstall the Dolby app and then head over to Microsoft Store and search, download and install the app on your device.

6] Ensure Audio Service is running


If the Audio Service is not running on your Windows 10 device, you may encounter this issue. So check if the service is running and start the service if it’s not running.

7] Perform System Restore


If you noticed that this issue started to occur recently, it’s entirely possible that the issue was facilitated by a change that your system has gone through recently which you cannot pinpoint. In this case, you can restore your system to an earlier point. This will restore your system to an earlier point when the system was working correctly.

Hope this helps!

Related post: Dolby Home Theater not working.


This article Dolby Atmos not working on Windows 10 first appeared on TheWindowsClub.com.

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Dolby Atmos

We would like to confirm if you have check if you Dolby Atmos can be dectect by your computer?

We suggest that you check if its being detected by following these steps:

• At the bottom right side of your screen, where the Time and date can also be located, look for the
  sound icon.
• Right click on the sound icon, a smaill window will pop up with the Sound
  menus.
• Click on the Playback Devices.
• The Sound window will appear with the Playback
  tab.
• Look for Dolby Atmos to make sure that it is properly installed.

If its not on the list in Playback Devices, kindly check if its listed in Device Manager by:

• From the Start menu, type in Device Manager, then
  Enter.
• Then click the Sound, video and game controllers driver.
• Look for Dolby Atmos, then right click on it, then click
  Unintall.
• Once done, remove your Dolby Atmos device and restart you computer.
  

After your computer has restarted and your are in the Desktop screen of your computer, connect your Dolby Atmos device. It should automatically be installed in your computer by giving you prompts. Once successfully installed, kindly check if it is detected
now by you computer in Playback Devices.

We'll be waiting for your update.

 

Dolby Atmos

I checked this line:

5. Look for Dolby Atmos to make sure that it is properly installed.

and i have list with my two audio cards :

1. onboard - Realtek High Definition audio

and

2. dedicated Asus xonar DG audio device.

When selecting option 1. i have spatial sound dolby atmos option, but when selecting option 2, i have listed only "none" under spatial sound.

I can confirm that i had spatial sound on previous win10 build

For this part:

• From the Start menu, type in Device Manager, then Enter.
• Then click the Sound, video and game controllers driver.
• Look for Dolby Atmos, then right click on it, then click Unintall.
• Once done, remove your Dolby Atmos device and restart you computer.

i dont have dolby atmos under sound, video and game controllers

 

Dolby Atmos

Check out this article for instructions how to configure it:

How to enable and use Dolby Atmos on Windows 10

http://www.thewindowsclub.com/dolby-atmos-windo...