Windows 10: Dolby Atmos Trial ended and now I can't buy it from store nor in-app purchase

Hi community, first time here. My problem with Dolby Atmos comes when trying to purchase the full app. Trial ended and I want to buy the full version. Strangely enough it says it cost $0,00, either way I click on buy and then put my password to advance, after that I get this message error(screenshot below). I know it says in the error description that the catalog availability data it not found or not available, but I guess that asking to the community might get me some answer about this. Maybe the problem is already being looked into, or someone else might tell me it's an error concerning my end and not the store. I don't know but I already contacted Dolby support and tried to get support from microsoft about Microsoft Store but funny enough the link for that doesn't get me anywhere(the page doesn't exist).. Ok I hope you guys know something I don't, if not, don't worry I'll keep waiting for Microsoft to solve the store issue.

I leave a screeshot of my dolby atmos app error below.


Thanks in advance.






:)

 

Dolby Atmos won't install

I have downloaded the Dolby Access app through Windows Store, I have gone through the "getting Dolby Atmos" prompts through the app, I opted to go with the 30 day trial and it appeared to be installing Dolby while a loading spinner ran over the trial option.
Afterwards it prompted me to begin setup of Dolby Atmos by going to my device properties -> Spatial Sound -> Dolby Atmos...however the option "Dolby Atmos" is not there.

I figured maybe I just need to restart my computer to finish the install but even after restarting I still only see the option "off" under the Spatial Sound tab. There does not seem to be anyway to attempt to re-install the software as there is no program
listed for Dolby Atmos in my Programs list and the Dolby Access app seems to believe it is installed on my computer.

How can I go about fixing this issue?

 

Dolby Atmos

Hello, I'm trying to buy the Dolby Atmos app but it doesn't let me since it's locked on "country: United States" even though I'm not from there. Anything that I tried didn't work. how can I still make the purchase? or how can I change my country from inside
the Dolby Atmos app?

 

DOLBY ATMOS APP ON WINDOWS STORE SHOWING ERROR

Hi Michael,

One of the known issues with Dolby Access is prevent some users from being able to download Dolby Atmos for Headphones after activating a trial.

Customers impacted should contact Dolby using the support link in the store listing or by pressing “Feedback” from within the “Info” section of Dolby Access.

If you have other concerns, don't hesitate to get back to us.