Windows 10: DONGLE for Wireless Keyboard and Mouse Malfunction

This is my 2nd Purchase and both did the same error. This item is not even 2 months old, and this was purchased by our Procurement Department.

I keep getting an notification that the USB cannot recognize due to malfunction. Please Help Me!

:)

 

Logitech wireless keyboard / mouse hangs

Problems

• Intermittent nature
  
• The mouse will often hang (won't move)
  
• The keyboard will often not type
  
• Sometimes, the keys get saved up and come out later all at once, and sometimes they never come out
  
• The mouse seems to have difficulty traveling to the top left of the screen.
  

Equipment

• Dell Precision M3800 Laptop
  
• Windows 10 Professional operating system
  
• Logitech wireless keyboard (K270)
  
• Logitech wireless mouse (M185). They came in the same box / use the same dongle.
  
• "Plugable USB 3.0" docking station that runs the DisplayLink software. It has two monitors attached to it, one by DVI and the other by HDMI. It's plugged into the laptop by USB.
  

Troubleshooting Steps Taken

• Wired keyboard and wired mouse work great.
  
• When wireless was plugged in, it was in a USB port on the laptop itself, not the docking station
  
• I rerouted the monitors to plug directly into the laptop (take this docking station out of the equation). So far the wireless keyboard/mouse are not malfunctioning. This seems to indicate that the docking station is a necessary component to reproduce the problem). But I have to give it 1-2 days to make sure because the problem is intermittent.
  

Question

What would be a good first choice for a fix I can try that won't hurt anything (update a driver...where?)?

 

How to pair a microsoft wireless keyboard to a microsoft mouse 5000 dongle

I have a Microsoft wireless mouse 5000.

Also have a set of Microsoft wireless mouse + keyboard 5000.

the dongle for the set broke. I would like to connect the wireless keyboard and mouse from the set to the dongle of the other Microsoft wireless mouse 5000. How do I do it?

 

Microsoft wireless mouse/keyboard not recognized.

I bought a wireless mouse and keyboard package. Its the Microsoft wireless mouse 500 and the wireless comfort keyboard 5050. It worked great for a while, but I got a Windows 10 update, and all of a sudden when I plug in the usb, I get an error saying
it has malfunctioned or Windows doesn't recognize it. I tried reinstalling the 'Microsoft Mouse and keyboard Center', but that didn't help. Any suggestions?