Windows 10: Doom eternal data

I bought doom eternal off of the microsoft store on my laptop and i have played the game alot but one day all my levels and settings where reset and everytime i relaunch the game all my data is gone again besides my save slots and my outfits. i tried to reinstall the game only for all my data to be gone and i looked it up and it says for me to launch the game in offline mode but i could not find out how to do that with the microsoft version of doom.

:)

 

PC Doom Eternal

Does PC Doom Eternal work on Windows 10.

 

can't open doom eternal

i am being rendered unable while running doom eternal on my windows pc. while monitoring in task manager i found that when doom eternal icon rises it suddenly closes followed by system inturuption.

 

Doom Eternal On Windows 10 from Microsoft Store

Hi Wilfredo.

Thanks for your super speedy reply!

I have installed the xbox app from your link on my laptop.

When I go into the Games I Own list in the Xbox app Doom Eternal does not show (the other game I own does show up Sea of Thieves)

In the Xbox app I have a notification saying that my friend has sent me a gift of Doom Eternal. When I try to redeem the code the xbox app says the code has already been redeemed. Which it has in my Microsoft Store.

Sea of Theives shows up in both the xbox app and the Microsoft store app so I know I am logged into the correct account.

The Microsoft store app still says that Doom Eternal won't run on my Windows 10 device.

What should I do now?