Windows 10: double charges

I have a double charge on a McFee virus program for $99.99 One from Microsoft and one from McFee company for $99.99. I have already contacted McFee company and will stay with their charge but do not wish to paid your company for the same thing please refund to my visa card

:)

 

Charge double

Window stone charge me double. I was only get one item receiving. How can I reclaim it back or get a refund?

 

My Computer is Plugged in but not Charging

My laptop computer is plugged in but not charging. The power supply will maintain the charge level (%), but not add to it. Removing and reinserting the battery allows the power supply to add to the % charge to 100%.

Steps performed:

• Turning the computer off and restarting it returns the computer to the Plugged in, Not Charging state.
  
• Removing the battery again allows one complete charge, after which the laptop would no longer charge again.
  
• I have used more than one power supply with the same condition.
  

To resolve the issue, I remove the battery, obtain a complete charge, and maintain this charge by always keeping the power supply plugged in.

What is the root of the problem?

 

Charge double

Hi John_078and,



Thanks for your entry.



It seems that you have been charged twice for your purchased item from your Windows phone device. I would suggest you to contact Microsoft Windows Phone support with the link here below.

http://www.windowsphone.com/how-to/wp-support



If you have been charged through your Mobile operator phone bill, you need to contact the Mobile operator support.



Kind regards,



Carlos K.

Microsoft Support.