Windows 10: Download Adobe Creative Cloud Windows 11 and get windows error 0xc000007b

Discus and support Download Adobe Creative Cloud Windows 11 and get windows error 0xc000007b in Windows 10 Software and Apps to solve the problem; Hi,I just upgrade my computer to a Surface ProX with Windows 11. I have tried several times to download the Adobe Creative Cloud Application to my... Discussion in 'Windows 10 Software and Apps' started by sblanchard sblanchard, Jan 31, 2022.

  1. SBLANCHARD SBLANCHARD
    sblanchard sblanchard Win User

    Download Adobe Creative Cloud Windows 11 and get windows error 0xc000007b


    Hi,I just upgrade my computer to a Surface ProX with Windows 11. I have tried several times to download the Adobe Creative Cloud Application to my Surface and each time I get windows error 0xc000007b. I have reached out to Adobe and they say it's a permissions issue; however, I am the administrator of the device. They never were able to fix the issue I have tried installing updates for Windows, uninstall ACC and reinstalling, but no luck. Is there a way to fix this?Thanks!

    :)
     
    sblanchard sblanchard, Jan 31, 2022
    #1
  2. MARKSETON
    MarkSeton Win User

    Adobe Creative Cloud

    I have used Adobe and their creative cloud service on my home PC for many years without incident. The PC works well and I have had no issues until recently. The windows update before last stopped the Adobe Creative Cloud connecting to the Adobe server.
    I rectified this by stepping back the Windows Update and then reapplying it - all was well. Following the last windows update the exact same thing happened but I didn't realise soon enough and there was no step back available before the update.

    I have contacted Adobe on this and I have had literally 5 different technicians trying to rectify this for over 12 hours over the last week and still we cannot get PC to connect to the Adobe servers. We have tried everything!!

    Before I go for the nuclear option of reinstalling Windows 10 entirely hoping that this will rectify the issue does anyone have any suggestions
     
    MarkSeton, Jan 31, 2022
    #2
  3. ARUN B J
    Arun B J Win User
    Adobe Illustrator and Adobe Creative Cloud

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    • How did you try to uninstall the application?
    • What exactly happens when you try to uninstall the application?
    • Are you getting any error message?

    I suggest you to refer the link below and check if it helps.

    http://answers.microsoft.com/en-us/...ve-cloud/b86dc286-1501-4bea-8241-a92922c5275d

    Keep us posted on this issue so that we can assist you better.

    Thanks and Regards.
     
    Arun B J, Jan 31, 2022
    #3
  4. ANDRE DA COSTA
    Andre Da Costa Win User

    Download Adobe Creative Cloud Windows 11 and get windows error 0xc000007b

    Andre Da Costa, Jan 31, 2022
    #4
Thema:

Download Adobe Creative Cloud Windows 11 and get windows error 0xc000007b

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