Windows 10: Download files have disappeared

I can not find my downloaded files. They were there yesterday and gone today. I have read other posts and I think I have tried everything offered. However, I am a 72-year-old with limited knowledge. I can usually work my way through things by reading instructions, but I did not understand some of the language that was in the instructions. I installed Windows 10 on my own, which was a major accomplishment for me and things have been working OK. It is Version 1909 (OSBuild 18363.592). I download from several browsers and they always go to the same place "This PC Downloads"

:)

 

Downloaded files disappear


When you download a file through any browser, there's an option somewhere to 'Open Containing Folder.'

In Windows, to find a file you have downloaded...

1. Open your personal folder by clicking the Start button and then clicking your user name at the top of the Start menu's right pane.
   
2. Double-click one of the following folders:
   
   • Downloads
     
   • Documents
     
   • Pictures
     
   • Videos
     
   • Music

If you do not see the file you are looking for, but know its file name, you can search for it by following these steps:
To search for a file you have downloaded...

1. Click the Start button
   
2. Type all or part of the file name into the Search box.
   The file you are looking for will appear in the list of results.

 

Download file Disappeared

I went to my download file to install a file and the file and all items in it have disappeared looked in the trash can nothing there. any suggestions.

 

Download file Disappeared

Hi,

Thank you for posting your query on Microsoft Community forum.

I would suggest you to provide some information to help you better.

• Which file are you trying to install?
  
• From where did you try downloading the file?
  
• Are you getting any error message?
  
• Did you make any changes prior to this issue?

Note: check if you have saved the downloaded file in any different location other than downloads folder.


Please get back to us with the information required, we’ll be glad to assist you.