Windows 10: Downloaded an installed original HEVC Extension an still cant watch the video files

Hello,

I already tried to reset the program and repair it. Also deinstalled my go pro app, same with the HEVC Extension Tool. If i open the go pro app it says your graphic device is not supporting this HEVC file. I have a Intel Core 7, 8.th generation, it should easily function.

What can i do ?

:)

 

Download and install HEVC video extension codec

Reference: Case#1011922759

I purchased HEVC video extension but was not able to download and install on my windows 10. Microsoft technician assisted me yesterday by implanting and starting upgrade to Windows 10 version 2004. But Unable to install this Windows 10 upgrade (modified
1/18/2020) with code (0x80077001f).

Please help with this upgrade in order to help with the down;load and installation of HEVC video extension.

Thank you.

 

Cannot install HEVC Video Extensions

Hello,

I bought the HEVC Video Extensions for Windows 10. I am logged in to my computer with my Microsoft account and I see my computer in the "Devices" list of my Microsoft account. When I click on "Install on device" on the HEVC Video Extension page I get this
message "It looks like you don’t have any applicable device(s) linked to your Microsoft account. To install, sign in on a device with your Microsoft account.". What am I doing wrong?

 

Videos Lagging, HEVC Video Extensions installed

I have videos saved (mp4) that I am having playback issues with. First I was not getting any video at all just audio and a black screen with a format error code 0xc00d5212. I am running windows 10. After doing some research, I was able to download
the HEVC Video Extension and the AV1 video extension. Now my videos play but they are choppy and lag pretty bad. I uninstalled the HEVC app and re-installed with no luck. Is anyone having this issue? I have the videos on a flash drive and can watch them
on any other device just fine with no playback issues.