Windows 10: Downloaded wrong game

I basically bought minecraft windows 10 thinking it was the same as java but better cause I've never done this before but I realised my mistake and tried to refund it but it won't let me? I am really confused and really wanted to play with friends but can't and no matter who i go to for help they give me the same link that doesn't work for me. can someone help?

:)

 

Downloading games

Hi,



Install game in Compatibility mode

I would suggest you to install the game I compatibility mode and check: Follow these steps:

• 
  Download the driver from the manufacturer’s website.
  
• 
  Right-click on the driver setup file and click on
  ‘properties’.
  
• 
  Click on the ‘compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 10 from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists
  

Hope it helps. Do contact us for further queries. We will be happy to assist.



Thank you.

 

i just downloaded a game and it will open and shut automatically

Hi john,

For a better clarity on the issue, please answer the below questions;

• Please specify the game you are having issue with?
• Are you getting any error messages while opening the game?
• Also, did you download the game from windows Store?

For workaround, I would suggest you to follow the below steps and see if the issue can be resolved.

• Type Troubleshooting in the search next to start on the desktop.
  
• Click on View All on left side and select Windows Store Apps.
• Follow the onscreen instructions.

Get back to us for further assistance, we will be glad to help you.

 

Something wrong with downloads?

maybe list the specific file you are trying to download. I also just grabbed a download with no issues, and good speed.