Windows 10: downloading Microsoft apps again

I had to delete my Microsoft Solitaire Collection and other apps due to problems on my computer after using them for years. Now I am trying to re-install them and I download and get to the install page and hit the install button and nothing happens. Same with all my apps in Microsoft my library.

:)

 

microsoft app store

How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.

 

downloading apps

Hi George,

Thank you for writing to Microsoft Community Forums.

I would like to understand the issue better, could you let me know

1. Operating system and edition of operating system you are using?
   
2. From where you are trying to download apps?
   

However you can try following steps to if you are using Microsoft store to download apps.

Step 1 :

1. Open RUN box by pressing
   windows + R button on the keyboard.
   
2. Then type WSReset.exe and click on
   OK.
   
3. Try to logging in to store with your Microsoft account.
   
4. Try downloading the apps.
   

Step 2:

1. Search for command prompt on
   Cortana search bar.
   
2. Right click on command prompt and click on
   run as administrator.
   
3. Type below command and press enter.
   
   Dism.exe /Online /Cleanup-Image /RestoreHealth
   

The above command will take some time and I would suggest you to wait until the process completes.

To know the edition of operating system,

1. Right click on This PC and click on
   Properties.
   

Hope it helps.

Manjunath H

Microsoft Community - Moderator

 

Unable to download app from Microsoft Store

We would like to know what’s the result after running the apps troubleshooter. Please refer to this
link
if you wish to download the troubleshooter.

In case that the troubleshooter didn’t help on this matter, we suggest that you reset the Microsoft Store. Kindly follow the steps:

• Press Windows + R keys to run the command box.
• Type WSReset, then try downloading the app again.

Kindly keep us updated.