Windows 10: downloading the applications in the microsoft store

I am unable to install the app I paid for. I wanted to uninstall and install it because it wouldn't open. Even the "install" button didn't work at first, it didn't start working until the next day, which didn't change anything, because it keeps popping up a download error that doesn't even start.

:)

 

Microsoft Store free apps

Hello,

Corrupted system files can cause issues when downloading applications from the Microsoft Store. However, for us to provide you the most appropriate assistance, can you provide us the exact error message that you're getting?

As an initial troubleshooting step, we suggest that you reset the Microsoft Store cache and try to download applications again. Check out the steps below:

• 
  Press Windows + R keys to open the run command box.
  
• 
  Type WSReset, then try launching Microsoft Store and sign in.
  
• 
  Once done, try to download applications.
  

We'll wait for any updates to assist you further.

 

Cannot Download Anything From Microsoft Store

Hello again, well I followed your suggestion and did the Repair install. Guess what, I still cannot download anything from the store or check for updates.

I also followed up by doing all the things I did in my first post in this thread, religiously following the applicable instructions in the Tenforums tutorials. Grrrrrr...this is getting to be a real bear. *Confused

Peter B.

 

Microsoft Store > Apps > iMobContact > version problem

Hello Yann,

Thank you for the reply.

I suggest you to follow below mentioned steps and see if that helps.

Step 1: Check updates in Microsoft store:

1. Open Microsoft store.
   
2. Top right hand corner select ‘Downloads and updates’.
   
3. Click on updates for ‘IMob contact’.
   
4. Once all the updates installed, restart the computer.
   

Step 2: Uninstall the application using PowerShell command.

1. Click on ‘Start button’ and type ‘PowerShell’.
   
2. Right click on ‘PowerShell’ and select as ‘Run as administrator’.
   
3. Once you see a ‘PowerShell Window’, copy paste the below mentioned command line:
   

Get-AppxPackage *Imob* | Remove-AppxPackage

1. IMob application will be uninstalled successfully.
   
2. Restart the computer to effect the settings.
   

Note: If the package full name is too long, you may use wildcard selectors to uninstall any application found in the wildcard.

For example: Get-AppxPackage *officehub* | Remove-AppxPackage

Step 3: Once after following
step 2, try to download the 'IMob contact' application from store and see if that helps.

Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes or No’.

Harish

Microsoft Community – Moderator