Windows 10: Downloads will not install

Hello everyone!

This is my first time posting for assistance in Tenforums.

Today, I upgraded an HP Desktop which had Windows 7 Home Premium OEM installed to Windows 10. Everything seemed to go well. When I checked in Device Manager, I found my HP Printer drivers were not working. So, I tried to update them, no luck. I then went to the HP website and downloaded the new full feature software for my HP printer, which installed in the default download folder. When I tried to open the downloaded folder, a pop-up window came up asking “Where I want to install this.” I tried Internet Explorer, didn't work. Then another pop-up window came up with the download file in it, titled “View downloads-Internet Explorer.” I click on open, then the first window pop-up opens again, “Where do you want to install this.” I also, tried to download something else, same problem. I changed User Control Setting to never notify. I ran System File Checker. Still the same problem, will not install any download. Any ideas?

Thanks, in advance.
John

John

:)

 

Downloads will not resume

Hi,

We'd like to know if you are still experiencing this issue. Let us know if you need further assistance.

Regards.

 

Downloads will not resume

Yes I am

 

you could create a new folder in C:/Downloads, and direct the driver download there..
once it has finished downloading, it will appear in the folder (- usually with an icon to identify it),

- you can run/open/install the software from there..

 

Hello BugMeister,

I tried your suggestions, still not installing. When I open the new folder... it's empty.

I disabled my system protection, download still not installing.

Thanks, for your help,
John

 

I use Firefox to download as you can send it to wherever you want.
Then you can use the DeviceManager>updatedriver>select Browse my computer> install it from download location

Roy.

 

Hello Hawkman,

Instead, I tried my other browser which is Google Chrome to download, it worked. Thanks, for the recommendation to use a different browser. My printer is now working.

I reset my default browser to IE, using that for now.

John