Windows 10: DPC latency audio problem

Discus and support DPC latency audio problem in Windows 10 Drivers and Hardware to solve the problem; hey, im having dificultys with my pc. im having problem with every task im doing, even playing a yt video. so the problem is im having random freezes... Discussion in 'Windows 10 Drivers and Hardware' started by mythical, Apr 28, 2020.

  1. mythical Win User

    DPC latency audio problem


    hey, im having dificultys with my pc. im having problem with every task im doing, even playing a yt video. so the problem is im having random freezes and audio freezes/lags every 10-40 mins. i dont exactly know whats causing it but im pretty sure its not the disks/ram. ive ran a test on a program called latencymon and thats all ive got. let me know what tests i should do to help give more information about the problem and i will. ive been having the problem for like half a year now and its pissing me off. heres a picture that might help : (bios is last version btw). also ive gotten a lag that made the pc black screen and audio loop and i had to force restart!
    PARTS:
    amd ryzen 7 3700x
    rx 5700xt nitro +
    2x 1tb samsung qvo
    asus prime pro x470 motherboard
    2x8 3600mhz gskill ram

    latency.. - Album on Imgur

    ____________________________________________________________________________________________________ _____
    CONCLUSION
    ____________________________________________________________________________________________________ _____
    Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
    LatencyMon has been analyzing your system for 0:34:40 (h:mm:ss) on all processors.


    ____________________________________________________________________________________________________ _____
    SYSTEM INFORMATION
    ____________________________________________________________________________________________________ _____
    Computer name: DESKTOP-N9GKG93
    OS version: Windows 10 , 10.0, build: 18363 (x64)
    Hardware: ASUSTeK COMPUTER INC., PRIME X470-PRO
    CPU: AuthenticAMD AMD Ryzen 7 3700X 8-Core Processor
    Logical processors: 16
    Processor groups: 1
    RAM: 16300 MB total


    ____________________________________________________________________________________________________ _____
    CPU SPEED
    ____________________________________________________________________________________________________ _____
    Reported CPU speed: 3593 MHz

    Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.

    WARNING: the CPU speed that was measured is only a fraction of the CPU speed reported. Your CPUs may be throttled back due to variable speed settings and thermal issues. It is suggested that you run a utility which reports your actual CPU frequency and temperature.



    ____________________________________________________________________________________________________ _____
    MEASURED INTERRUPT TO USER PROCESS LATENCIES
    ____________________________________________________________________________________________________ _____
    The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

    Highest measured interrupt to process latency (µs): 101157.70
    Average measured interrupt to process latency (µs): 4.016016

    Highest measured interrupt to DPC latency (µs): 441.0
    Average measured interrupt to DPC latency (µs): 1.050618


    ____________________________________________________________________________________________________ _____
    REPORTED ISRs
    ____________________________________________________________________________________________________ _____
    Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

    Highest ISR routine execution time (µs): 179.128305
    Driver with highest ISR routine execution time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

    Highest reported total ISR routine time (%): 0.003286
    Driver with highest ISR total time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

    Total time spent in ISRs (%) 0.003866

    ISR count (execution time <250 µs): 574862
    ISR count (execution time 250-500 µs): 0
    ISR count (execution time 500-999 µs): 0
    ISR count (execution time 1000-1999 µs): 0
    ISR count (execution time 2000-3999 µs): 0
    ISR count (execution time >=4000 µs): 0


    ____________________________________________________________________________________________________ _____
    REPORTED DPCs
    ____________________________________________________________________________________________________ _____
    DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

    Highest DPC routine execution time (µs): 458.200946
    Driver with highest DPC routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

    Highest reported total DPC routine time (%): 0.015162
    Driver with highest DPC total execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

    Total time spent in DPCs (%) 0.033135

    DPC count (execution time <250 µs): 4376271
    DPC count (execution time 250-500 µs): 0
    DPC count (execution time 500-999 µs): 321
    DPC count (execution time 1000-1999 µs): 0
    DPC count (execution time 2000-3999 µs): 0
    DPC count (execution time >=4000 µs): 0


    ____________________________________________________________________________________________________ _____
    REPORTED HARD PAGEFAULTS
    ____________________________________________________________________________________________________ _____
    Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

    NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

    Process with highest pagefault count: avastsvc.exe

    Total number of hard pagefaults 1574
    Hard pagefault count of hardest hit process: 867
    Number of processes hit: 16


    ____________________________________________________________________________________________________ _____
    PER CPU DATA
    ____________________________________________________________________________________________________ _____
    CPU 0 Interrupt cycle time (s): 44.069119
    CPU 0 ISR highest execution time (µs): 179.128305
    CPU 0 ISR total execution time (s): 1.239809
    CPU 0 ISR count: 473142
    CPU 0 DPC highest execution time (µs): 458.200946
    CPU 0 DPC total execution time (s): 9.909015
    CPU 0 DPC count: 4120718
    ____________________________________________________________________________________________________ _____
    CPU 1 Interrupt cycle time (s): 8.269908
    CPU 1 ISR highest execution time (µs): 8.446424
    CPU 1 ISR total execution time (s): 0.000502
    CPU 1 ISR count: 276
    CPU 1 DPC highest execution time (µs): 107.108266
    CPU 1 DPC total execution time (s): 0.019003
    CPU 1 DPC count: 3134
    ____________________________________________________________________________________________________ _____
    CPU 2 Interrupt cycle time (s): 10.013365
    CPU 2 ISR highest execution time (µs): 1.733370
    CPU 2 ISR total execution time (s): 0.000006
    CPU 2 ISR count: 8
    CPU 2 DPC highest execution time (µs): 284.773727
    CPU 2 DPC total execution time (s): 0.095604
    CPU 2 DPC count: 65289
    ____________________________________________________________________________________________________ _____
    CPU 3 Interrupt cycle time (s): 8.720083
    CPU 3 ISR highest execution time (µs): 0.0
    CPU 3 ISR total execution time (s): 0.0
    CPU 3 ISR count: 0
    CPU 3 DPC highest execution time (µs): 119.171723
    CPU 3 DPC total execution time (s): 0.017690
    CPU 3 DPC count: 6306
    ____________________________________________________________________________________________________ _____
    CPU 4 Interrupt cycle time (s): 9.970966
    CPU 4 ISR highest execution time (µs): 0.0
    CPU 4 ISR total execution time (s): 0.0
    CPU 4 ISR count: 0
    CPU 4 DPC highest execution time (µs): 268.161425
    CPU 4 DPC total execution time (s): 0.013129
    CPU 4 DPC count: 3638
    ____________________________________________________________________________________________________ _____
    CPU 5 Interrupt cycle time (s): 8.913289
    CPU 5 ISR highest execution time (µs): 0.0
    CPU 5 ISR total execution time (s): 0.0
    CPU 5 ISR count: 0
    CPU 5 DPC highest execution time (µs): 91.267465
    CPU 5 DPC total execution time (s): 0.003888
    CPU 5 DPC count: 1155
    ____________________________________________________________________________________________________ _____
    CPU 6 Interrupt cycle time (s): 13.477631
    CPU 6 ISR highest execution time (µs): 0.0
    CPU 6 ISR total execution time (s): 0.0
    CPU 6 ISR count: 0
    CPU 6 DPC highest execution time (µs): 139.441136
    CPU 6 DPC total execution time (s): 0.186127
    CPU 6 DPC count: 38592
    ____________________________________________________________________________________________________ _____
    CPU 7 Interrupt cycle time (s): 12.780087
    CPU 7 ISR highest execution time (µs): 0.0
    CPU 7 ISR total execution time (s): 0.0
    CPU 7 ISR count: 0
    CPU 7 DPC highest execution time (µs): 109.603117
    CPU 7 DPC total execution time (s): 0.079476
    CPU 7 DPC count: 18248
    ____________________________________________________________________________________________________ _____
    CPU 8 Interrupt cycle time (s): 10.316981
    CPU 8 ISR highest execution time (µs): 0.0
    CPU 8 ISR total execution time (s): 0.0
    CPU 8 ISR count: 0
    CPU 8 DPC highest execution time (µs): 267.840802
    CPU 8 DPC total execution time (s): 0.114297
    CPU 8 DPC count: 20490
    ____________________________________________________________________________________________________ _____
    CPU 9 Interrupt cycle time (s): 8.896482
    CPU 9 ISR highest execution time (µs): 0.0
    CPU 9 ISR total execution time (s): 0.0
    CPU 9 ISR count: 0
    CPU 9 DPC highest execution time (µs): 290.575007
    CPU 9 DPC total execution time (s): 0.010330
    CPU 9 DPC count: 2058
    ____________________________________________________________________________________________________ _____
    CPU 10 Interrupt cycle time (s): 10.610563
    CPU 10 ISR highest execution time (µs): 0.0
    CPU 10 ISR total execution time (s): 0.0
    CPU 10 ISR count: 0
    CPU 10 DPC highest execution time (µs): 88.632341
    CPU 10 DPC total execution time (s): 0.068374
    CPU 10 DPC count: 15321
    ____________________________________________________________________________________________________ _____
    CPU 11 Interrupt cycle time (s): 11.490097
    CPU 11 ISR highest execution time (µs): 0.0
    CPU 11 ISR total execution time (s): 0.0
    CPU 11 ISR count: 0
    CPU 11 DPC highest execution time (µs): 288.631227
    CPU 11 DPC total execution time (s): 0.164948
    CPU 11 DPC count: 35200
    ____________________________________________________________________________________________________ _____
    CPU 12 Interrupt cycle time (s): 10.108817
    CPU 12 ISR highest execution time (µs): 17.02310
    CPU 12 ISR total execution time (s): 0.034877
    CPU 12 ISR count: 83208
    CPU 12 DPC highest execution time (µs): 123.169496
    CPU 12 DPC total execution time (s): 0.054503
    CPU 12 DPC count: 11473
    ____________________________________________________________________________________________________ _____
    CPU 13 Interrupt cycle time (s): 9.888790
    CPU 13 ISR highest execution time (µs): 9.728917
    CPU 13 ISR total execution time (s): 0.001056
    CPU 13 ISR count: 1935
    CPU 13 DPC highest execution time (µs): 78.723073
    CPU 13 DPC total execution time (s): 0.019051
    CPU 13 DPC count: 3880
    ____________________________________________________________________________________________________ _____
    CPU 14 Interrupt cycle time (s): 10.429699
    CPU 14 ISR highest execution time (µs): 14.027275
    CPU 14 ISR total execution time (s): 0.004817
    CPU 14 ISR count: 7040
    CPU 14 DPC highest execution time (µs): 110.855552
    CPU 14 DPC total execution time (s): 0.117973
    CPU 14 DPC count: 14218
    ____________________________________________________________________________________________________ _____
    CPU 15 Interrupt cycle time (s): 11.043595
    CPU 15 ISR highest execution time (µs): 14.979126
    CPU 15 ISR total execution time (s): 0.005738
    CPU 15 ISR count: 9253
    CPU 15 DPC highest execution time (µs): 288.500974
    CPU 15 DPC total execution time (s): 0.154522
    CPU 15 DPC count: 16872
    ____________________________________________________________________________________________________ _____

    :)
     
    mythical, Apr 28, 2020
    #1

  2. Audio stuttering/buzzing and storport.sys high dpc latency

    I've only had this audio issue for a few weeks already after I did a custom windows 10 install bc of a previous problem. I've also posted twice about this but no one has helped me yet. I'll post the following possible solutions and suggestions that
    I've already done to avoid repeated answers

    I did: audio troubleshooter, uninstalled then reinstalled audio drivers, disabled audio enhancements and tried different audio quality under the advanced tab.


    After more searching online I tried using DPC Latency Checker (and then LatencyMon to be more detailed) since I read that having high dpc latency can cause problems with real time audio among other things. Apparently
    storport.sys is the problem? I literally just have basic knowledge about anything regarding this kind of stuff and I don't have any clue on how to fix this so I just hope someone can help me and give me steps by steps suggestions on how I can solve this. my
    audio has just been driving me crazy with those stuttering sounds and I don't want it to worsen.

    I would also like to know if having
    Ricoh SD/MMC Host Controller
    and nothing else aside from that, under
    IDE ATA/ATAPI controllers
    , is okay and won't cause problems?

    please, I hope someone can help and answer this time around!
     
    CeriWilliams1, May 23, 2020
    #2
  3. DPC Latency High

    Hi,

    Check these:

    Solving DPC Latency Issues - Download Latency Monitor and DPC Latency Checker

    Solving DPC Latency Issues | Sweetwater

    DPC Latency Checker

    Troubleshoot Driver Problems Using DPC Latency Checker | Free Easy-to-Follow Windows Tutorials

    DPC Latency Checker - Download

    DPC Latency Checker

    Hope this helps.

    --------------------------------------------------------------------------------------------

    Rob Brown -
    Microsoft MVP
    <- profile - Windows and Devices for IT : Bicycle - Mark Twain said it right.
     
    SpiritX MS MVP, May 23, 2020
    #3
  4. Alden Rey Win User

    DPC latency audio problem

    High DPC Latency with System Audio Through Audio Interface.

    Hi,

    The concern you have encountered may be due to a corrupted file or a misconfigured setting.

    Many audio problems on a computer can be caused by DPC latency. DPC stands for Deferred Procedure Call. In its simplest form, it is the part of your Windows system that handles driver efficiency. If there is a driver that is taking longer than normal to
    process, it may prevent other drivers from being processed in time. The worst case is that it can cause your audio interface driver from responding in time and can cause clicks, pops, distortion and dropouts.

    We suggest to update the driver of your audio card. Generally speaking, updated drivers deliver better functionality and improved performance. For the most part, you certainly want to upgrade your drivers unless you have a very specific reason for not wanting
    to do so. To perform the task, simply follow the steps provided by Andre Da Costa on this
    link.

    Should you need further assistance, feel free to get back to us.

    Regards.
     
    Alden Rey, May 23, 2020
    #4
Thema:

DPC latency audio problem

Loading...
  1. DPC latency audio problem - Similar Threads - DPC latency audio

  2. Audio cracking and high dpc latency

    in Windows 10 Gaming
    Audio cracking and high dpc latency: I have been struggling to solve an issue with audio cracking and popping on my pc. Using latency mon it is showing that ndis.sys is the highest dpc routine and that dxgkrnl.sys is the highest isr routine but sometimes when I'm having the audio issues latency mon doesn't...
  3. Audio cracking and high dpc latency

    in Windows 10 Software and Apps
    Audio cracking and high dpc latency: I have been struggling to solve an issue with audio cracking and popping on my pc. Using latency mon it is showing that ndis.sys is the highest dpc routine and that dxgkrnl.sys is the highest isr routine but sometimes when I'm having the audio issues latency mon doesn't...
  4. Audio cracking and high dpc latency

    in Windows 10 BSOD Crashes and Debugging
    Audio cracking and high dpc latency: I have been struggling to solve an issue with audio cracking and popping on my pc. Using latency mon it is showing that ndis.sys is the highest dpc routine and that dxgkrnl.sys is the highest isr routine but sometimes when I'm having the audio issues latency mon doesn't...
  5. High DPC latency causing audio pops

    in Windows 10 BSOD Crashes and Debugging
    High DPC latency causing audio pops: Since I bought my laptop I can hear random popping sounds while playing a Youtube video, it doesn't happen frequently so I decided to let it pass. Some days ago I decided to get to the root of the problem and I found it was due to a high DPC latency.I have updated my drivers...
  6. DPC Latency problems

    in Windows 10 BSOD Crashes and Debugging
    DPC Latency problems: Hi, over the last few days out of the blue I started to hear weird crackling and popping noises during video and audio playback, I tried to investigate and check to see what the problem was myself, I stumbled upon LatencyMon that test DPC Latency, seems that my problem is due...
  7. Audio latency problems

    in Windows 10 Drivers and Hardware
    Audio latency problems: I have a small recording studio so I usually connect various external sound cards to my pc. A couple of weeks ago I started having problems like crackling, audio clicking, terrible sound and stuff like that.I started checking for Bios, drivers or other apps updates. I...
  8. Dpc latency

    in Windows 10 Ask Insider
    Dpc latency: Hi Guys, For a while now I've had popping and clicking from my headset and crackling when in games. I downloaded Latencymon and found that if I disable one of my drives ( I've 2 ssd and a hdd) the latency stays green. I've done this for over an hour twice with the hdd...
  9. Audio/DPC latency and performance issues

    in Windows 10 BSOD Crashes and Debugging
    Audio/DPC latency and performance issues: for the past couple of weeks i've been getting weird almost crackling noises on my laptop and i assumed the speakers were going until they persisted with headphones as well. Here's my LatencyMon...
  10. High DPC latency causing audio stutters

    in Windows 10 Drivers and Hardware
    High DPC latency causing audio stutters: Build: i5 8600k 4.5ghz. 1x sandisk 120gb ssd. (boot drive, clean install of windows and latest update.) 1x samsung 860 Evo 1TB ssd. Z370 HD3 Gigabyte Mobo. GTX 1080 ROG. 2x 2666mhz DDR4 Corsair ram. I've tried absolutely everything, disabling hpet, changing power...