Windows 10: DPI Error: Unknown selective DPI

Discus and support DPI Error: Unknown selective DPI in Windows 10 Graphic Cards to solve the problem; I have a strange problem, so strange, I was not sure how to characterize it or search for it. Inexplicably, my laptop began displaying some menus as... Discussion in 'Windows 10 Graphic Cards' started by jsmith967, May 6, 2020.

  1. jsmith967 Win User

    DPI Error: Unknown selective DPI


    I have a strange problem, so strange, I was not sure how to characterize it or search for it.

    Inexplicably, my laptop began displaying some menus as if the DPI was way up to 200%. This does not affect all programs, just some. It also affects context menus when I right-click. Notice how the in the Edge browser, it does not affect the top menu, just the context menu. In the program Scrivener, it only affects top menu, not the window text. I do not want my DPI up this high on my menus. How can I fix this? See below for screenshots of examples.

    Thanks for the help!

    Windows Version: 10.0.18363 Build 18363
    Monitors: 1080p main external monitor, 3000px2000p SB2 laptop monitor


    DPI Error: Unknown selective DPI [​IMG]

    DPI Error: Unknown selective DPI [​IMG]

    DPI Error: Unknown selective DPI [​IMG]

    :)
     
    jsmith967, May 6, 2020
    #1
  2. Ian Ser Win User

    Disable High DPI Automatic Scaling

    Hello,

    What we can suggest to resolve the issue with your DPI settings is by following the steps on this
    article. Please note that these are only workarounds. DPI Scaling issues can be very tricky as these
    can involve multiple PC configuration. You would need to report this on our
    Feedback Hub
    for our Engineers to be notified of the issue as stated on the article.

    Update us if there are improvements.
     
    Ian Ser, May 6, 2020
    #2
  3. Is there a way to force DPI scaling?

    Hello,



    Thank you for posting your query in Microsoft Community.



    Let me answer your query regarding DPI scaling.



    Please be informed that you cannot force a DPI scaling on a particular app, right now there is no option to do that. If you have set a custom scaling level to 250% and if the app doesn’t support, to run the app, you have to disable
    dpi scaling for that particular app.



    You may follow the below steps and check.



    1. You may right-click the application’s shortcut and then click Properties.

    2. On the Compatibility tab, select “Disable Display Scaling on High DPI Settings” and then click OK.

    3. Now check if you can use the application.



    Hope the information helps. Do reply if you need further assistance.



    Thank you.
     
    Deepak Kodi, May 6, 2020
    #3
  4. DPI Error: Unknown selective DPI

    DPI awareness not working for certain apps

    Hello coth,

    We regret the inconvenience. Let me assist you.

    Please be informed, some desktop applications (except for the Modern Apps) may appear somewhat blurry or crisp sharp when you compare them with other applications on the screen. Also, which win32 apps are you referring to in this case?

    In order to provide an optimal experience on high-DPI displays, desktop applications have to detect the DPI of the display that is being used and then scale their graphical elements, text, and screen layout appropriately. Some applications do not implement
    this. In some cases, the application vendor may be able to provide an updated software version that better supports high-DPI displays.

    If there is no updated DPI-aware version of the application available, you may be able to alter the appearance of the application.

    You can disable display scaling for an individual desktop app in Windows 10. Here’s how:

    • In the search box, type the name of the app.
    • Select the app’s tile and tap or click Open file location to open File Explorer on the desktop.
    • In File Explorer, tap and hold (or right-click) the app’s executable (.exe) file and select Properties.
    • Select the Compatibility tab.
    • In the Settings section, select Disable display scaling on high DPI settings.
    • Click OK and check with the results.

    Write to us with the updated status and the required information related to DPI settings in Windows, for us to be able to assist you further.

    Thank You.
     
    Sayan_Ghosh, May 6, 2020
    #4
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DPI Error: Unknown selective DPI

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