Windows 10: drive not showing up in devices

Discus and support drive not showing up in devices in Windows 10 Drivers and Hardware to solve the problem; I have a HP Envy23 that has 2 drives but only one shows up in disk drive. it is a SDSA5dk-016GB-1006 and has no more space. There is another drive that... Discussion in 'Windows 10 Drivers and Hardware' started by NancyMordenti, Jan 1, 2020.

  1. NANCYMORDENTI
    NancyMordenti Win User

    drive not showing up in devices


    I have a HP Envy23 that has 2 drives but only one shows up in disk drive. it is a SDSA5dk-016GB-1006 and has no more space.
    There is another drive that has 1TB ST1000LM024 HN-M101MBB but I cannot get it to merge with the other one because it keeps disappearing in the disk management. I bought the computer in 2013 and WIN8 was installed and after a week I upgraded it to Win10. All has been well till October-2019 when I kept getting Low Disk Space messages.
    anyone have this happen to them???? thanks, Nancy

    :)
     
    NancyMordenti, Jan 1, 2020
    #1
  2. BREE
    Bree Win User

    Dvd drive not showing


    Is this the HP 15r014tx in your system specs? If so, try the steps in this thread....
    https://h30434.www3.hp.com/t5/Notebo...r/td-p/6186456

    It may be that your DVD drive has a hardware failure (as was suggested in that thread).

    More HP support and diagnosis suggestions here in their Help pages....
    HP PCs - CD/DVD Drive Is Not Detected (Windows 10, 8) | HP® Customer Support
     
    Bree, Jan 1, 2020
    #2
  3. MATTHEW 'DOUBLERAINBOW'WALKER
    Matthew 'DoubleRainbow'Walker Win User
    USB Drive showing "Not Migrated" in Device manager

    Forgot this one on the list, my bad

    Yes, I have tried the steps above and it did not resolve the issue.

    My pen drive is still showing "not migrated"

    Any further help would be appreciated, thanks!
     
    Matthew 'DoubleRainbow'Walker, Jan 1, 2020
    #3
  4. JOHN ADO
    John Ado Win User

    drive not showing up in devices

    DVD Drive shows as "Unknown device" in Device Manager

    Have you updated or reinstalled the driver? If not, follow these steps:

    • To update the driver, search for the driver on the device manufacturer's website, and then follow the installation instructions on the website.
    • To reinstall the driver, follow these steps:
      • Press the Windows key + R to open the
        Run         dialog box.
      • Type devmgmt.msc, then press Enter. If you are prompted for an administrator password or for a confirmation, type the password, or click
        Allow
      • In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click
        Uninstall.
      • When you are prompted to confirm that you want to remove the device, click
        OK        .
      • Restart the computer. After the computer restarts, the drivers will be automatically installed.
    Update us with the results.

    Thank you.
     
    John Ado, Jan 1, 2020
    #4
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drive not showing up in devices

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