Windows 10: Drive recognizes after DVD burn only CD's?

DasDing670 · Jun 5, 2020

Hello I just wanted to burn something on a DVD but then there was an error and now my PC does not recognize if there is a DVD in it only CD's could be there something defect or do you know the solution? All drivers are up to date

LG

:)

DellySheCorte · Jun 5, 2020

CD/DVD drive not recognized

First, try inserting a disc in the drive, does it spin up?
--Yes, I put a blank CD in, and it spins up.

A few other suggestions

Try uninstalling the device in Dev mgr, wait 2 or 3 minutes and if Windows doesn't cycle though hardware changes, right click any device and select Scan for Hardware changes.

--Yes, I've uninstalled it and waited. Tried this with the CD in. Nothing happened after a few minutes, so I did the Scan for Hardware changes. Still Unknown Device. I've even tried updating and grabbing the drivers off the HP site, updating those drivers didn't help. Tried the update drivers, didn't fix the issue.

You might also want to check File and Folder options in File Explorer
press the blue file menu,
select Change folder and Serach options
select the View tab
is show empty drives selected?

---This was hidden. I've unhidden it as in the screen shot of my folder options.

It would help members if you could post a screen shot of Dev mgr device properties (post the first 4 tabs)

If it is an unknown device -post the General tab and the Details.
On the Details tab, select Hardware IDs from the drop down box

---Posting pictures.

I'm not sure if these suggestions will help. I had a similar issue with a CD drive on a Vista box, turned out to be a hardware issue on the Mobo. The optical drive is really controlled by a few settings (DVD, CD, Writer) and when it doesn't work, it is hard to diagnose.

If the device worked before (recently), it's a Win10 issue, and it might be version specific. There are known issues with AMD graphics drivers, this might extend to the chipset as well - those with Intel boards / CPUs can ignore this part. It's a guess anyway.

--Installed WIN 10 with this drive, it worked until 10 was installed.

If you're comfortable with hardware, you might try removing the optical drive from the box, restarting without it attached, and then shut down, reinstall the optical drive and start up the machine.

Follow instructions in the service manual for your device or on the mfr website.
Click to expand...

---I'm okay with opening latops. I've opened this one 3 times, adding SSD HD and upgrading RAM. I'll be able to try this later on, Friday, probably. With it spinning up when a CD is inserted, I'm not sure this would help. I'd appreciate advice on this.

Roberto Ven · Jun 5, 2020

CD drive opens when trying to burn a disk

Hi,

There are still other factors causing your DVD-RW drive to eject which we would need to check. These may include faulty hardware, CD/DVD burning software, operating system, driver, or even with the discs. To further identify the root cause of your concern,
kindly provide us details to the following:

What are the specific steps which you usually do to burn data to the discs?

Have you attempted use other CD/DVD burning software?

Screenshot of the error which you are getting.

This article may be for a different scenario where the CD/DVD drive itself is not detected but the steps listed here may also help with your concern:

Your CD or DVD drive is not recognized by Windows or other programs.

Don't hesitate to update us if you need further assistance.

Best regards,

Ashwin V S · Jun 5, 2020

How to burn a document to a cd in windows 10

Hi Elaine,

To assist you better, answer the below questions

Are you facing any difficulties to burn a document to a cd?

Are you using any third party tool to burn a document to a cd?

I suggest you to follow below steps to burn cd and check if it helps.

Insert CD/DVD.

Open the CD/DVD drive in File explorer
icon from the taskbar, copy and paste the required document to the
CD/DVD drive.

Click on Burn a Disc.

Follow on the on screen instruction.

Hope the information was helpful. If you need further assistance, we will be glad to assist you.

Windows 10: Drive recognizes after DVD burn only CD's?

Drive recognizes after DVD burn only CD's?

Drive recognizes after DVD burn only CD's?

Drive recognizes after DVD burn only CD's?

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