Windows 10: driver cdrom

I have a Dell Inspiron 3441, using Windows 10.

My computer don't recognize CD or DVD.

In Device Manager I have the message: this device is working properly. And in the file explorer, I have this messages: insert a disc into the dvd-rw drive. I have light on led and can open the slot.

Please help me,

Thanks

Leo

:)

 

Windows 10 wrongly assigned CDROM device driver to CD/DVDW

Hi Michael,

To address your concern, we suggest to run System File Checkeras DLL file is associated to your drivers.

The following list describes some of the files that are implemented as DLLs in Windows operating systems:

• ActiveX Controls (.ocx) files
  
  An example of an ActiveX control is a calendar control that lets you select a date from a calendar.
• Control Panel (.cpl) files
  
  An example of a .cpl file is an item that is located in Control Panel. Each item is a specialized DLL.
• Device driver (.drv) files
  
  An example of a device driver is a printer driver that controls the printing to a printer.

System File Checker is a utility available in Windows 10 that checks for system file corruption. It's recommended for advanced users.

Follow the steps below:

• Right-click (or press and hold) the Start button, then select Command Prompt (Admin).
• Enter sfc/scannow (note the space between "sfc" and "/").

Thanks.

 

Unlocked Realtek HD Audio Drivers Windows 7 & 8 (With Dolby Digital Live and DTS Interactive)

DTS supported natively by Windows 8/8.1 and it should work on windows 10 too just DDL require to unlock your driver .

 

Remove PUP application from DVD Drive (F CDROM


Here's a shorthand recap

Outstanding tasks:
HitmanPro - were the threats cleaned?
ESET online scan: running with auto set
Clean Boot
Reg key query
Bitdefender Rescue
TDSSKiller
Dism
SFC



Post# 1 Avast
Found a PUP
how-to-remove-driver-side-door-panel-150.ISO
The Holy Library
Holy.app
Holy.exe
8/3/2016
Post# 5 Downloads\how-to-remove-driver-side-door-panel-150.ISO
????? Avast msg says run Mnam?
Avast can not do anything, meaning "repair," "quarantine," or "delete,"
instead an "error" displays prompting me to run the Malwarebytes Anti-Malware scan ?????
Post# 7: Rkill log - No objects found to stop or kill


Post# 10 ISO deleted - in recycle bin
Myrna idenfies the downloader from us1 springfile org
mixed info on research - some malicious, some 1or 2 out of all AV products flagged it

AdwCleaner log - cleaned up minor PUPs
Post# 12 JRT & HitmanPro suggested

Post# 13 - eset online suggested

Post# 15 JRT log - nothing major

Post# 24
hitman results - no threats found
Threats detected 1,095 ?????
Post# 28 suggest Mbam

Post# 32 ESET online hangs at end

Post# 35 Mbam finds Trojan.Poweliks.B in HKU\S-1-5-21

Post# 36 Mbam log two threats quarantined

Post# 37
suggest remove the two threats
suggest TDSSkiller
Post# 38 suggest How to remove the Poweliks Trojan (Removal Guide)

Post# 39 starts ReImage debacle form ad on sevenForums

Post# 49 Avast flags Poweliks guide on bleeping

Post# 50
suggest Rkill and HitmanPro from the guide
follow up with Dism & SFC
Post# 52 correction
suggest Rkill, ESET Poweliks Cleaner, and HitmanPro from the guide

Post# 60 Rkill log
Terminates 1 process
* C:\Users\MyrnaZ\AppData\Local\Temp\{7E6122F0-DB5E-430A-A6AE-6F73E75D1A32}\{BCCE466F-5194-418B-B7A4-55A77A6E62F6}.exe (PID: 16284) [T-HEUR]
This was not found in the first Rkill. Probably belongs to ReImage
Post# 63 ESET Poweliks log - threat not found

Post# 71
suggest Clean boot
Rkill
Hitman
Post# 72
suggest TDSSkiller
Bitdefender Rescue
check reg for Poweliks keys
Post# 73 Hitman log
Were they cleaned or is that just what was found?
Post# 76 suggest ESET online scanner with autoclean set