Windows 10: Driver Power State Failure When Using Photoshop

Discus and support Driver Power State Failure When Using Photoshop in Windows 10 Drivers and Hardware to solve the problem; Hi! My computer is very recent (I bought it in November 2018). It's a HP Spectre x360 and it has been working great since the beginning. I use it... Discussion in 'Windows 10 Drivers and Hardware' started by MelissaBouchard, Feb 19, 2019.

  1. Driver Power State Failure When Using Photoshop


    Hi!


    My computer is very recent (I bought it in November 2018). It's a HP Spectre x360 and it has been working great since the beginning. I use it with many apps all at once and it has always run smoothly... But about a week ago, it started crashing whenever I use Adobe Photoshop CC. I'm not sure if there was any major update prior to the crashing as I don't use Photoshop every day, but ever since last Wednesay, whenever I open Photoshop it crashes a few minutes after while I'm using the program.


    What happens is the BSOD with the error "Driver Power State Failure". After some research online, I figured it must have something to do with a graphics driver, but I'm not really good with this so I don't know... Since then I've tried updating the graphics drivers, a new version of Photoshop became available so I updated it, and then I even "forced" a Windows 10 Update to version 1809... but the same thing keeps happening.


    I have no problem using Adobe Lightroom, but every time I use Photoshop it crashes.


    Does anyone have any idea what's happening and/or what I should do?


    Thanks!


    Mélissa

    :)
     
    MelissaBouchard, Feb 19, 2019
    #1
  2. Rose Cal Win User

    driver power state failure help!

    Hi,

    It is possible that the error Driver Power State Failure you received is can be caused by
    the driver itself or power settings.
    To address your issue, we suggest that you follow the steps shared by S M Mahmudul Hasan
    on this thread on how to troubleshoot Driver Power State
    Failure.

    Keep us posted if you need additional help.
     
    Rose Cal, Feb 19, 2019
    #2
  3. Driver Power State Failure while using Adobe Illustrator or Photoshop


    Hi.

    While using my laptop, i always get BSOD with error Driver Power State Failure when i am doing these following things:

    1. First when using Adobe Photoshop CC 2017. The app are open, and after i open some of *.psd file, the laptop will be hang for a couple of seconds which i can't move my mouse scroll, and the BSOD Driver Power State Failure appears. So does when using Adobe Illustrator CC 2017. So i can't use both of those apps.
    2. Second while i was playing Football Manager 2017, and in the middle of the game, i multitask to open Google Chrome for browsing. After i move back to the game window, the laptop also be hang for a couple of seconds, and the BSOD Driver Power State Failure appears.

    I already did the clean install of Windows but after that the same problem still exist. I also uninstall and reinstall some driver, but that not work too. Would you guys give me some help? The problem is kind of annoying. Please find attached my DM Log Collector.

    Best regards.
     
    Sherlock23, Feb 19, 2019
    #3
  4. Driver Power State Failure When Using Photoshop

    E for Excel, Feb 19, 2019
    #4
Thema:

Driver Power State Failure When Using Photoshop

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