Windows 10: Driver sleep and shutdown issue.

Hello, Ive been having an issue with my pc.

For the past 4 years i have been able to put the pc into sleep mode. recently my PC shuts down completely when put into sleep mode.

Not only that but when it shuts down it take 10 minutes for my pc to shutdown completely instead of 6 seconds. I think it could be a driver issue.

Its been giving me a headache ever since and i am stumped on what to do.


Specs:

Windows version: Windows 10 , 10.0, build: 18363
Hardware: ASRock, Z97 Anniversary
CPU: IntelR CoreTM i7-4790K CPU @ 4.00GHz
RAM: 32.0GB

Also have Whocrashed info if that helps:



On Sat 1/25/2020 1:08:22 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\012520-5375-01.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x1C14E0
Bugcheck code: 0x9F 0x3, 0xFFFFE209C3176060, 0xFFFFF98AF88458B0, 0xFFFFE209C9BEFA60
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time.
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Sat 1/25/2020 1:08:22 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe nt!MmTrimAllSystemPagableMemory+0x24477
Bugcheck code: 0x9F 0x3, 0xFFFFE209C3176060, 0xFFFFF98AF88458B0, 0xFFFFE209C9BEFA60
Error: DRIVER_POWER_STATE_FAILURE
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time.
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 1/22/2020 9:06:31 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\012220-5046-01.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x1C14E0
Bugcheck code: 0x9F 0x3, 0xFFFFA10F5C7B5820, 0xFFFFF8014D4CD8B0, 0xFFFFA10F60CCE980
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time.
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 1/22/2020 8:44:25 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\012220-6390-01.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x1C8266
Bugcheck code: 0x1000009F 0x4, 0x12C, 0xFFFFD38C5E5D6140, 0xFFFFD10B3347D8E0
Error: CUSTOM_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 1/22/2020 8:31:30 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\012220-7062-01.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x1C14E0
Bugcheck code: 0x9F 0x3, 0xFFFFAF049BBFB9F0, 0xFFFFBF87FC07D8B0, 0xFFFFAF04A7113050
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time.
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Some help would be appreciated. Thanks

:)

 

Windows 10 Shutdown and sleep, IE keeps hanging

Hi,

For us to better assist you with your shutdown, sleep and IE issues, we'd like to know the following:

• Were there any changes made to your computer prior to this issue (e.g. Windows updates)?
  
• What troubleshooting steps have you done to resolve the issue?
  

We're looking forward to your reply.

 

Shutdown & Sleep bug

Hello there,

I'm having Dell Inspiron 5547 when it was shipped it came with windows 8.1 64-bit with no issues of SLEEP & SHUTDOWN but when updated to windows 10 my laptop started having issues with SLEEP & SHUTDOWN.

1)When I close the lid or keep the system in sleep mode it never wakes up its need a hard boot or need to have forced shutdown by pressing the power button, still no patch for the bug is available.

2)when the system is shutdown it continues to draw power from the battery and in morning the battery is completely drained.

Have gone through entire suggestion given by Microsoft engineer & community member but had no solution.

Hence contacted Dell support but they told its Microsoft's problem hence contacted them below is the list of tickets so generated with no solution:-

920338887

1314118108

1311883091

1311881250

1314642321

1314806258

Finally one of the Microsoft executive said it's an issue with the DELL drivers when contacted to DELL they said its an issue of MICROSOFT and they have in written from Microsoft that both issue are because of WINDOWS 10.

I'm feeling like a football who is been kicked from one goalpost to another with no goal scored...

Now what should be the final solution as now I can't rollback to windows 8.1 as I'm way past the grace period for rollback???

 

Windows 10 Shutdown and sleep, IE keeps hanging

Thank you for the information you've provided.

In the meantime, we suggest installing all available Windows updates.

Note: Windows Updates will include the latest hardware driver, security, and features installation.

Please post back with the result for further assistance.